Head of Recruiting Operations and Strategy

Scale’s Talent Acquisition team is an integral part of the organization’s success. In this role, you will partner directly with executives (up to the C-suite) and other leaders on Recruiting, People, Finance, and IT. You are a data-driven builder and an innovator: unafraid to try new things, build new processes and consistently innovate existing ones, and test creative new strategies. You understand when specific processes no longer serve as intended and can see around corners. You thrive on details and operational excellence and hold a high bar for yourself, your peers, and your team. You are excited about setting the tone of our recruiting strategy and being a key part of the leadership team. 

You will:

• Lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and planning for our global recruiting efforts 
• Partner with cross-functional leaders globally and oversee headcount management, recruiting enablement, talent marketing, candidate experience, recruiting insights, and early career programs 
• Understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business success
• Iterate and advance our talent acquisition capacity model to most accurately  inform optimal allocation of resources to meet hiring needs across the global workforce
• Create a best-in-class talent marketing strategy, positioning Scale as an employer of choice for both early career and tenured professionals 
• Bolster and nurture the pipeline from our inbound and referral channels
• Drive the strategy for the recruiting coordination team, ensuring both a seamless experience for candidates and interviewers across our global offices and remotely 
• Be committed to presence in the SFHQ office twice a week, we are a hybrid workplace (we also have offices in New York, Washington DC, Saint Louis, Mexico City, and Europe)  

Ideally you'd have:

• 8+ years of experience in Talent Acquisition and 5+ years managing TA Operations 
• 4+ years of experience managing managers 
• Extensive experience managing operations on  Talent Acquisition efforts that support >100 hires per quarter 
• Demonstrated experience partnering with senior level stakeholders, up to the executive level,  on global company-wide initiatives
• A data-driven approach to decision-making that leads to increased operational effectiveness & efficiencies with a keen ability to explain data insights to talent & business partners of all levels 
• A business mindset and understanding of how your impact in talent directly translates to the greater success of the organization
• Demonstrated passion and ability for leading, motivating, and coaching teams of ICs and Managers 
• An expert with our Talent Acquisition tools suite such as Greenhouse, Tableau, Google Analytics, Gem, LinkedIn Recruiter, Modernloop (nice to have)  at an admin-level access
• A focus and commitment to building diverse teams

Nice to haves:

• Previous startup experience
• Hands-on SQL ability