[HN, AoV] Regional Esports Operations

11 Months ago • 2 Years +
Esports

Job Description

Looking for an Esports Operations professional with 2+ years of experience in managing esports or sports programs, teams, or tournaments. Expertise in online/live events, dispute resolution, and tournament operations is essential. Must be fluent in English and possess excellent communication skills.
Good To Have:
  • League Management
  • Standard Operating
  • High Pressure
  • Multitasking Skills
Must Have:
  • Esports Operations
  • Tournament Management
  • Dispute Resolution
  • English Fluency
Perks:
  • Impactful Work
  • Growth Opportunities

Add these skills to join the top 1% applicants for this job

communication
quality-control

Job Description

1. Tournament Operations: 

  • Develop and manage all elements of Esports league operations, including rules & regulations, dispute resolution, scheduling, logistics, eligibility forms, team contracts, player documentation, and compliance. Implement brackets and explore other competitive structures 
  • Working with the development team to be Responsible for the Esports server and tournament build, including updating, debugging, testing, and quality control. 

2. League Management: 

  • Responsible for quality & stability of the tournament operation international tournaments, including on-site operation & league administration. 
  • Manage and supervise all the local league operations (main executioner for VN local league) and performance in terms of league operation stability and effectiveness of tournament regulations. 
  • Develop and enforce Standard Operating Procedures (SOPs) for league operation, fostering cohesion and efficiency.
Job Requirements

Who we are looking for:

  • At least 2 years of experience managing esports or major organized sports programs, teams or tournaments
  • Having a comprehensive understanding of online and live event competitive experiences from the player’s and organizer’s perspective
  • Experienced in quickly resolving disputes and applying judgement calls to complicated rule scenarios in high-pressure situations
  • Fluent in English
  • Excellent communication skills
  • Ability to work on call, work weekends and travel as needed
  • High attention to details, ability to multitask and maintain composure

What we offer:

  • Impactful and challenging work: Join a dynamic environment where your contributions can shape the gaming experiences of millions
  • Opportunities for growth: Embark on a journey of personal and professional development across various business tracks
  • Vibrant culture: Connect with like-minded individuals in a lively and inclusive workplace, where we work hard and play hard
  • Competitive package: Enjoy competitive salaries, modern facilities, office perks and medical benefits.

*APPLICATION FORM GUIDANCE:

Please help to submit your job application package with the documents as  

1. Your CV

2. The Garena Application Form (You can download the file in the link below, fill in and upload with your CV): https://tinyurl.com/mje9ebty

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