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Integration Technician

Illinois, United States (On-site)

Integration Technician

1 Month ago • All levels • Administrative

About the job

2 skills required for this role

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innovation

networking

Job Description

The Integration Technician at Zones LLC will configure PCs, laptops, and servers to specifications. Responsibilities include working with other technicians, ensuring timely order completion, utilizing production schedules, communicating with sales and engineering staff, maintaining certifications, managing lab equipment, resolving issues, and maintaining a daily configuration project run rate. The role demands proficiency in PC operating systems, software, hardware, and peripherals, along with a solid understanding of Windows OS and networking protocols.

Must have:

Knowledge of PC operating systems, software, hardware
Solid understanding of Windows OS
CompTIA A+ Certification (or equivalent)
Proficient in MS Office
Problem-solving and analytical skills
Time management and prioritization skills

Good to have:

CompTIA Server+ Certification
Working knowledge of WAN/LAN and network protocols

Perks:

Comprehensive benefits package (medical, dental, vision)
Life insurance
401(k) plan with matching
Paid time off

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Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.^TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Integration Technician will be responsible for helping configure PC, Laptop and server units to the proper specification.

What you’ll do as the Integration Technician:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work directly with assigned integration technicians to provide feedback, education and growth
Ensure all integrations orders are completed in a timely fashion
Utilize production schedules and regular communication with Sales and Engineering staff
Communicate regularly with managers, sales and operations staff to maintain an accurate understanding of upcoming projects
Maintain current industry certifications of technical staff and build additional certifications as required by Zones and customers
Regularly review lab equipment and arrange for replacements, upgrades or changes as needed
Ensure that 100% of issues are resolved in a timely fashion and results
Maintain daily run rate of configuration projects

What you will bring to the team:

High School Diploma or Equivalent
Must have demonstrated knowledge of PC operating systems, software, hardware and peripherals
Solid understanding of all major Windows Operating Systems
CompTIA A+ Certification, CompTIA Server+ or equivalent desirable
Proficient in productivity applications like MS Office
Working knowledge of WAN/LAN, network protocols (TCP/IP), and remote access
Competent analytical and problem solving skills
High level of accuracy and strong attention to detail
Ability to accurately prioritize technical tasks based on customer requirements
Ability to work under strict time constraints
Experience with customer interaction and customer service

#LI-TO1

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

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