Intern - Customer Care - Professional Services

2 Months ago • Upto 1 Years

Job Summary

Job Description

Forescout Technologies' ASPIRE 2025 Intern Program offers a 9-week paid summer internship focusing on Customer Care within Professional Services. Interns will gain hands-on experience, work on impactful projects, and receive mentorship. The program includes weekly activities and culminates in a final project presentation to executives. Responsibilities include applying analytical, software, presentation, and collaboration skills to real-world scenarios, bridging classroom knowledge with practical workplace experience, and contributing to team objectives. The internship is remote-eligible within the United States.
Must have:
  • Microsoft Excel & PowerPoint skills
  • Eagerness to learn & teamwork
  • Strong written & verbal communication
  • Independent & team remote work ability
Good to have:
  • Tableau experience
  • Project Management skills
Perks:
  • Paid internship ($20/hour, max 30 hours/week)
  • Mentorship
  • Hands-on experience
  • Project presentation to executives

Job Details

Role:  
  
Customer Care – Professional Services
 
Overview:  
Forescout Technologies is one of the hottest cybersecurity companies on the planet and we are seeking ambitious and energetic future leaders to participate in our ASPIRE - 2025 Intern Program. Our interns will join teams that are shaping the cybersecurity landscape and are given the opportunity to work on projects that will have a real impact. This is your chance to show off your skills, work in one of the most exciting and relevant technology fields around, and pave the way for an exciting career opportunity – we want applicants who are looking to earn a spot at Forescout upon graduation. And you will have a ton of fun along the way!

  
At Forescout, we value and embrace diversity, equality, and collaboration.  We hope that our FY25 ASPIRE Cohort will be a direct reflection of those values.  
  
The ASPIRE Intern Program is designed to immerse you in a team environment from which you will gain hands-on experience, knowledge, mentorship, and professional skills that will catapult your career.  You will work daily within your host team as well as participate in weekly fun and insightful activities created specifically for our intern cohort.  Your program will conclude with the presentation of your final project presented to our executives by you and a representative from your host team.    
  
Program Details and Requirements:  
  • 9-week paid summer intern program located in the United States – Remote Eligible.
  • Interns will have an opportunity to earn income while at Forescout and will be paid $20 per hour for a maximum of 30 hours per week for the duration of the program.
  • Must be at least a junior in college or equivalent trade or technical school. 
  • Must have a GPA of 3.0 or higher (and be able to provide their transcript) 
  • Must live in the location of the internship opportunity

What you bring to the table:  
  • Critical Thinking– The ability to absorb new information readily and to put it into practice effectively.
  • Problem-Solving - Identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goal or outcome.
  • Teamwork - Works with and helps others to accomplish objectives.
  • Interpersonal Relations - Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness.
  • Verbal and Written Communications – Ability to research material and create presentations based on a given subject material. Willingness to ask questions for clarity.

What you will gain from this internship:  
  • Hands-on experience applying analytical, software, presentation, and collaboration skills to real-world business scenarios.
  • Bridge classroom knowledge with practical workplace experience, developing a deeper understanding of corporate dynamics, professional communication, and organizational operations.
Must-Have Skill Requirements:  
  • Microsoft Excel and PowerPoint skills
  • Eager to learn and be part of a team
  • Strong written and verbal communication skills
  • Ability to work both independently and in a team setting remotely.
 
Nice-to-Have Skill Requirements:  
  • Tableau experience
  • Project Management skills
 
EEO Statement:  
Forescout Technologies is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws, regulations, or ordinances.  
 
#LI-DNI  

Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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