Voodoo seeks an IT Ops Specialist to manage Level 1 and Level 2 IT tasks, ensuring excellent employee support. Responsibilities include preparing computers for new hires, troubleshooting hardware/software issues, maintaining IT operations (OS, security tools, applications), tracking inventory, ensuring VC room functionality, updating IT procedures, and participating in IT projects. The ideal candidate will work with Google Workspace, Slack, SaaS management tools, Jamf/Intune MDM, Okta SSO, Cisco Meraki, and Polycom VC systems, supporting a predominantly Apple hardware environment.