IT Tech Support

We are ARVORE, a startup in the virtual reality content creation scene. 

ARVORE is looking to hire a technically adept, creative individual to complement our team. Our process emphasizes teamwork, agility and multidisciplinarity. We are looking for a passionate and self-motivated person with a positive attitude and a genuine team player, who likes to share knowledge and is open to learn from others. We embrace problem solvers, those who aren't afraid to experiment and fail and are ready to create something new.

• You will have the opportunity to work in a highly innovative and state-of-the-art environment, and transform the way people communicate and tell stories
• We are at a sufficiently early-stage level that you can meaningfully contribute, but at a nicely established situation, where our largest chances to fail are behind us.

JOB DESCRIPTION 

Bring the IT know-how to the facilities daily operations. That involves collecting, assembling, testing and maintaining the office and VR equipment for the whole studio, including those lent for home office. 

MAIN CROSS-FUNCTIONAL ACTIVITIES:

• Be able to select the parts and assemble high-end "gaming" workstations with good value for money;
• Test and troubleshoot equipment, find replacement parts, and perform its maintenance;
• Get in contact with suppliers to arrange replacements for equipment that could not be fixed;
• Assist the DevOps team with the assembly and maintenance of the office's physical infrastructure;
• Support the logistics of sending and receiving equipment for remote work;
• Help organize and keep track of hardware inventory, storage, and allocation;
• Manage software licenses, ensuring compliance and availability of necessary tools for the team;
• Oversee equipment management, including distribution, maintenance, and replacements when needed;
• Manage access control for both physical and digital environments, ensuring security and compliance with company policies;
• Supervise and maintain the office's security camera system.

MUST HAVE:

• Knowledge compatibility between the components of a high-end PC;
• Know how to assemble and troubleshoot a high-end PC;
• Basic local area network solutions and troubleshooting;
• Ability to perform basic logistics operations (sending and receiving equipment...);
• Be able to keep the parts and equipment well organized and properly stored;
• Keep track and update the estimation of the IT maintenance monthly allowance;
• Good communication skills, including the ability to work in English.

NICE TO HAVE:

• Knowledge of Virtual Reality hardware and software;
• Knowledge of Mac hardware and software solutions;
• Intermediate English Fluency.