Java_ShellScript_DB_Production_Engineer
Job Summary
Job Description
This Java Production Support Engineer role at Ness Canada involves providing technical support for in-house applications, triaging and resolving Sev 1 and Sev 2 incidents, conducting RCA, and interpreting technical designs. Responsibilities include developing code changes aligned with established architecture, acting as the primary production support contact, understanding product roadmaps, and translating them into team-specific plans. The role also entails monitoring applications and infrastructure, recommending solutions to mitigate issues, closing support tickets, identifying automation opportunities, troubleshooting production problems, collaborating with other departments, and enhancing system performance. Strong Java, Shell scripting, database (Oracle, MySQL), and cloud (Azure) skills are required.
Must have:
- Java with Shell Scripting
- Oracle/MySQL DB expertise
- Spring Boot, JSF, JavaScript
- WebSphere, Hibernate
- Azure Cloud experience
- Production support experience
Good to have:
- NewRelic monitoring tools
- Client interfacing skills
10 skills required
Job Details
Description
Ness is a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. As your tech partner, we help engineer your company’s future with cloud and data. For more information, visit www.ness.com
We are problem-solvers, architects, strategists, implementors, and lifelong learners. We collaborate with each other and with our clients to help them meet their short- and long-term technology goals. Our culture is open, transparent, challenging, and fun.
We hire smart, self-starters who thrive in an open-ended environment to figure out what needs to be done and take ownership in delivering quality results
Job Title: Java Production Support Engineer (Shell Script)
Required Skills:
- Java with Shell script, Oracle, MySQL, Spring Boot, JSF, JavaScript, WebSphere, Hibernate
- Strong in Core java. Realtime experience working on key concepts Basic Oops concepts, String, Collections, Exceptions, Interface, Inheritance, Multi-threading
- Azure Cloud experience with certification at Dev / Dev Ops level
- Provided senior level system analysis, design, development, and implementation of applications and databases for client/server-, Web-, and/or PC-based software or middleware.
- Holds a bachelor’s in computer science.
- Worked with Monitoring tools like NewRelics.
- Translated technical specifications, and/or logical and physical design into code for new or enhancement projects for internal clients
- Good Client Interfacing and communication skills
- Good problem-solving skills, communication and interpersonal skills
- Proven ability to handle multiple assignments, tight timelines and manage through project obstacles to consistently deliver results
- Systems analysis and implementation of new features
- Application/environment monitoring and supporting. Ability to diagnose and resolve software issues - be ready for providing on-call support
- Plan, test and execute production releases
Responsibilities:
- Provide technical support for our in-house application to triage, resolve, and conduct RCA on Sev 1 and Sev 2 incidents
- Interpret technical designs for implementations, or review those created by team members, to deduce why production issues may be occurring
- For issues that require coding changes, develop and oversee technical development that is in line with our established architecture, technical designs, and development standards
- Act as the primary prod support technical contact for our application end users
- Understand the overall product roadmap as articulated by agile coach/product owner and translate roadmap into team specific release planning and sprint planning, Monitoring applications and infrastructure alerts, and reacting quickly
- Recommending and implementing solutions to mitigate repeat product issues
- Taking ownership and responding to open support tickets
- Closing open support tickets by adhering to the production support service level agreements
- Identifying and implementing automation opportunities to ensure success
- Troubleshooting production issues. Working closely with the end users to close the issue.
- Collaborating with other departments, Solution Architects to validate the design.
- Enhancing system performance
- Developing, testing, and maintaining Java-based applications
- Writing clean, efficient, and well-documented code
- Analyzing user and system requirements
- Designing database architecture
- Validating software functionality and security
- Suggesting improvements
Why Ness
We know that people are our greatest asset. Our staff’s professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world’s leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.
You’ll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression. At Ness, we treat our values of rigor, innovation, and partnership with the highest priority, and they are placed at the very core of our business — to guide us through our daily operations and interactions with our customers.
We offer our employees exciting and challenging projects across a diverse range of industries, as well as the opportunity to collaborate with a group of forward-thinking, capable partners around the globe.
Discover Ness Digital Engineering by visiting our website www.ness.com
Do you feel like not checking every single requirement?
At Ness Digital Engineering we are willing to build a work culture that is based on diversification, inclusion, and authenticity. Also, we are aware of the studies that have shown that women/people of color/introverts are less likely to apply to jobs unless they meet every single qualification.
So, if this role sounds good to you, even if you don’t meet every single bullet point in the job description, we encourage you to apply anyway. For most of the candidates that applied, we found a role that was a very good fit with their skills.
Let’s meet and you may just be the right candidate for one of our roles.
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