Key Account Manager (m/f/d)

Job Description

idealo maintains direct business relationships with almost the entire e-commerce market – from international platforms like Amazon and eBay to specialized retailers. For our retail partners, we are one of the central sources for traffic, customer contacts, and online sales. At the same time, they offer our end customers an immense database of billions of current prices that make up our price comparison. We are looking for a dedicated personality to further strengthen our B2B product area.

Your tasks

• You build long-term, trusting relationships with our most important retail partners and establish yourself as the central contact person.
• In the role of interface between idealo and our top accounts, you work closely with various stakeholders and develop individual strategies, product solutions, and projects.
• You analyze the needs, structures, and goals of your partner companies and develop targeted cooperation measures from them.
• You are responsible for the revenue and margin of your accounts. You conduct regular contract negotiations and define the framework conditions for cooperation.
• You actively shape the product range on idealo and identify potential for product range expansion early on.
• Based on defined KPIs, you continuously analyze the performance of your accounts and develop concrete optimization recommendations.
• You implement strategically relevant projects together with your retail partners and provide operational support.

What you bring

• You have several years of experience in (Key) Account Management or solution-oriented sales, ideally in e-commerce or a digital business model.
• You have sound knowledge of online retail and a good understanding of KPIs such as CPC, CVR, and KUR, as well as economic contexts in the digital market.
• Analytical thinking is a matter of course for you. You are proficient in working with data and reports and derive valuable insights and creative ideas from them.
• Teamwork is a matter of course for you. You actively support colleagues to achieve common goals.
• You manage projects independently, work in a structured manner, and pursue a solution- and results-oriented approach.
• Ideally, you have experience with CRM systems, especially Salesforce.
• You communicate persuasively and confidently – both in German and English – and appear confident at all decision-making levels.

You don't bring everything? Don't worry, we are looking for employees who convince us primarily with their personality and are motivated to give their all with their team!

Job Requirements

At idealo, you can expect

• Do you want to continue your education? We take your personal development goals seriously and offer you, in addition to our idealo Learning Hub, eLearning offers (e.g., Udemy), coaching & mediation, the opportunity to benefit individually from our training budget.
• And what about the office? Our office, in the heart of Berlin, offers not only the "standard foosball table" but also excellent free lunch, as well as free coffee, lemonade, and after-work beer. You can network with colleagues from our corporate group on our beautiful rooftop terrace.
• Do you want support outside of work? We offer free consultation and support in all life situations (professional, private, family, health, etc.) in cooperation with the pme-Familienservice.
• Do you also want to be mobile? With a Job-Bike or Deutschlandticket, no problem – and it's also environmentally friendly!
• Do you want to stay fit? For this, we offer you many different fitness and sports options, such as an Urban Sports or Gympass membership for your very personal needs.
• And what else is there? Of course, successes must be celebrated! In addition to team events, you can also expect large company events where we spare no expense or effort.

About idealo

idealo is a success story from Berlin: In 2000, we started with the mission to help our users make the right purchasing decisions. Over 700 employees from 60 nations work with us on the future of online shopping. We focus on agile and self-responsible work, sustainability, and a healthy work-life balance. These values are firmly anchored in our corporate culture and are a fundamental part of our corporate philosophy.

As part of our team, you can look forward to freedom, an international and inspiring work environment. Your ideas are particularly important to us. Our product portfolio is as diverse as the people who work on it. Equal opportunities, diversity, and inclusion are part of our colorful corporate culture. That's why we want you as you are. Regardless of where you come from, what your skin color is, what you believe in, what gender you identify with, whom you love, or whether you have a disability.

Note for applicants with disabilities: As an applicant with a disability, you can be advised by our representative for severely disabled persons (SBV) during the application process. Please inform us if you wish to do so.

Our office is barrier-free for the inclusion of people with disabilities. Together we will see what else is needed when you start with us!

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