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Manager / Senior Manager-ITSM- Technology Strategy & Transformation Consulting

Zurich, Switzerland (On-site)

Manager / Senior Manager-ITSM- Technology Strategy & Transformation Consulting

1 Day ago • 5-10 Years • Legal

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

leadership

business-strategy

innovation

leadership-development

Job Description

This Senior Manager role within PwC's General Consulting services focuses on ITSM (IT Service Management) Technology Strategy & Transformation. You'll work with large, complex companies to solve their toughest business issues and capture opportunities. Responsibilities include collaborating with business leaders, stimulating innovation, unlocking data possibilities, managing risk, optimizing deals, and aligning costs with business strategy. The role requires strong problem-solving skills, working within a team to move from strategy to execution. PwC's leadership development framework, PwC Professional, guides the role, emphasizing collaboration, effective communication, proactive solution development, and ethical conduct. You'll contribute technical knowledge in ITSM and navigate complex cross-border teams. The position involves coaching and leading conversations with teams and stakeholders to build trust.

Must have:

Problem-solving skills
ITSM expertise
Strategy & transformation experience
Teamwork & collaboration
Leadership & coaching
Communication skills
Ethical conduct

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Leadership & Strategy

Management Level

Senior Manager

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
Deal effectively with ambiguous and unstructured problems and situations.
Initiate open and candid coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Contribute technical knowledge in area of specialism.
Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
Navigate the complexities of cross-border and/or diverse teams and engagements.
Initiate and lead open conversations with teams, clients and stakeholders to build trust.
Uphold the firm's code of ethics and business conduct.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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About The Company

PWC

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At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.

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