Market Configuration Specialist

Company:

Mercer

Description:

We are seeking an exceptional individual to join our team and play a crucial role in bringing Darwin Evolve to life! 
 
As a Market Configuration Specialist within our Market Strategy & Automation team (MS&A) in Darwin, you will have the opportunity to drive innovation in configuration methods that are tailored to specific markets or propositions. Your expertise will be instrumental in establishing best practices and supporting the business in adopting these configurations to enhance scalability and efficiency. 
 
In addition, you will be responsible for supporting our business strategy by delivering impressive demos to our prospects and clients. Your deep understanding of the markets you work in will enable you to meet deliverables with the utmost quality, aligning with the high standards set by the MS&A team. 
 
Collaboration will be a key aspect of your role, as you will closely collaborate with the Product, Technology, and Delivery teams. Together, you will contribute to the success of Darwin Evolve and drive impactful outcomes for our clients. 

We will count on you to:
•    Unleash your creativity and expertise by translating market requirements into applied configuration using cutting-edge tools and best practices, helping inform propositional and product development 
•    Take defined business offerings and validate technical feasibility to then work with wider stakeholders to help ensure and achieve business feasibility  
•    Work to understand, validate and ensure business readiness for new features being delivered as part of the feature release process 
•    Support our demo strategy by working closely with Client Solutions team. Leading the configuration of demo sites on Darwin Evolve to support sales to new and existing clients, both globally and locally. 
•    Elevate our demo strategy to new heights by collaborating with stakeholders across the organization. Shape the future of our demos by understanding their needs and working closely with teams such as Product Management to deliver exceptional experiences 
•    Proactively improving how configuration standards are used In-Project: play a pivotal role in processes such as Template testing and Template fidelity reviews, helping to inform actions to help address any issues at root cause and help drive adoption across the business. 
•    Be recognized as a thought leader in configuration standards, sharing your insights and best practices with colleagues and stakeholders. Your expertise will inspire others to embrace continuous improvement and strive for excellence in their work. 
•    Responsible for planning, organizing, and directing the completion of specific projects and tasks while ensuring these are completed on time and within scope.
•    Support the development, delivery and evaluate training and supplemental materials.

What you need to have:
•    Demonstrated ability to effectively communicate technical concepts, understand user requirements, and translate them into clear and concise documentation. 
•    Exceptional written and verbal communication skills in English, ensuring effective and professional communication with stakeholders. 
•    Proven adaptability and resilience in dynamic and evolving organizational environments, displaying the ability to thrive amidst change. 
•    Self-motivated and proactive, consistently delivering high-quality work with minimal supervision. 
•    Strong analytical and problem-solving abilities, coupled with meticulous attention to detail, enabling the identification and resolution of complex issues. 

What makes you stand out?
•    Extensive experience working with benefits management systems, showcasing a deep understanding of their functionalities and capabilities. 
•    Proficient knowledge of Darwin systems, processes, and team structure, enabling the identification of process gaps and proposing improvements to enhance interactions with Darwin. 
•    Previous experience in the Darwin platform and/or the Benefits industry, providing valuable insights and familiarity with industry-specific practices. 

Why join our team:
•    We help you be your best through professional development opportunities, interesting work, and supportive leaders;
•    We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
•    Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
•    A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
•    30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
•    Performance Bonus scheme;
•    Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
•    Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;
 

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.