Moderator

As a moderator, your primary responsibility will be welcoming the voluntary participants to our data collection project and leading them through the data collection session, ensuring that the audio recordings adhere to the project guidelines.

Another major task will be to upload the data and convey session details to the project team. Your collaboration on this project will contribute towards our efforts to improve our client’s speech recognition system.

Responsibilities

Understanding project provided documentation to assist participants

Interacting with participant(s) and leading them through the data collection session

Acknowledging and resolving participants’ issues, escalate unsolved issues

Capture data for the assigned project aiming to reach the targeted daily goal

Convey sessions details to the Project Manager and Production team

Communicating and coordinating with project team

Interact with various hardware & software

This is an on-site role

Moderator Skills Required

Moderator must be able to speak clearly and naturally

Moderator must be fluent in both the language of collection and English

Moderator must have some technical proficiency capable of using a Mac, iPhone, and comfortable working with Terminal in macOS

Moderator must be good with troubleshooting problems and finding solutions

Moderator is required to update a spreadsheet-based tracker with details about each participant’s session

It’s critical this tracker is updated accurately and completely

Moderators must be availability for the whole duration of project (2-3 weeks since beginning of project)

Working hours 8:30 am – 5:30 pm

Task Description:

Understanding project provided documentation to assist participants

Interacting with participant(s) and leading them through data collection projects

Acknowledging and resolving participants’ issues, escalate unsolved issues

Capture data for the assigned project aiming to reach the targeted daily goal

Using Client tools to label/tag data

Convey sessions details to the Project Manager and Production team

Communicating and coordinating with project team

Interact with various hardware & software