Named Account Executive, Higher Education

1 Month ago • 7-10 Years • Education • $138,800 PA - $210,200 PA

Job Summary

Job Description

As a Named Account Executive specializing in Higher Education, you'll build and maintain strong relationships with clients, understand their needs, demonstrate Salesforce's value, and help them achieve their objectives. You'll leverage data analysis to provide data-driven recommendations, regularly update management on client accounts, and monitor key performance metrics. Responsibilities include exceeding client expectations, collaborating with internal teams, resolving issues efficiently, informing clients about product updates, identifying growth opportunities, developing account strategies, educating clients on Salesforce solutions, staying informed about industry trends, and acting as the primary point of contact. You'll need strong relationship-building, data analysis, and communication skills. The role requires actively working with clients to ensure their success and satisfaction with Salesforce's products and services.
Must have:
  • 7-10+ years quota-carrying software sales experience (Higher Ed preferred)
  • Strong relationship building and communication skills
  • Data analysis and problem-solving abilities
  • Solution selling mentality
  • Teamwork in a matrixed environment

Job Details

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Summary:
As a Named Account Executive specializing in selling into Higher Education customers you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.


Join our dynamic team and help Higher Education organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

Key Responsibilities

  • Cultivate and maintain enduring relationships with Higher Education clients

  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

  • Provide regular progress updates to management regarding client accounts.

  • Monitor and report on key performance metrics, including client retention and revenue growth.

  • Maintain a high level of client satisfaction by consistently exceeding expectations.

  • Work collaboratively with internal teams to devise solutions for complex challenges.

  • Address and resolve client issues in a timely and efficient manner.

  • Keep clients informed about new product features, updates, and enhancements relevant to their needs.

  • Identify growth opportunities within existing accounts and work towards expanding Salesforce services.

  • Collaborate closely with clients to formulate customized account strategies.

  • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.

  • Stay informed about industry trends, government regulations, and competitive offerings.

  • Develop an in-depth understanding of Salesforce products and solutions.

  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.

  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Qualifications:

  • 7-10+ years of quota carrying software or technology sales and account management experience, ideally to Higher Education customers.

  • Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)

  • Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.

  • A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust

  • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue

  • Education: Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

For Colorado-based roles, the base salary hiring range for this position is $138,800 to $210,200.

For Washington-based roles, the base salary hiring range for this position is $138,800 to $210,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Similar Jobs

Life church - Associate LifeGroups/LifeMissions Pastor

Life church

United States (On-Site)
7 Months ago
Warner Bros Games - Senior Software Engineer - LIVE Team

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Socialpoint - Senior User Acquisition Manager

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
social point  - Senior User Acquisition Manager

social point

Barcelona, Catalonia, Spain (Hybrid)
4 Weeks ago
lifechruh - Contracts Coordinator

lifechruh

Edmond, Oklahoma, United States (On-Site)
1 Month ago
IGT - Product Trainer II

IGT

Rhode Island, United States (On-Site)
5 Months ago
Games For Love - Volunteer GFL Outreach Manager

Games For Love

Washington, United States (Remote)
2 Months ago
Life church - StaffKids Teacher

Life church

Edmond, Oklahoma, United States (On-Site)
7 Months ago
PwC - Consulting - Government - S&T Education - Senior Manager

PwC

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Socialpoint - Marketing Artist

Socialpoint

Barcelona, Catalonia, Spain (Hybrid)
1 Month ago
Meta - Production Engineer

Meta

New York, New York, United States (Remote)
6 Months ago
Warner Bros Games - Senior Producer

Warner Bros Games

Montreal, Quebec, Canada (Hybrid)
3 Months ago
Meta - Production Engineer

Meta

Sunnyvale, California, United States (Remote)
6 Months ago
Warner Bros Games - Commercial Business Analyst, ANZ Networks

Warner Bros Games

Auckland, Auckland, New Zealand (Hybrid)
3 Months ago
Casumo - Business Intelligence Engineer

Casumo

(Hybrid)
1 Month ago
Playtika - QA Engineer (Operation Team)

Playtika

Poland (Hybrid)
4 Months ago
Sports Interactive - Senior Software Engineer (Graphics)

Sports Interactive

London, England, United Kingdom (Hybrid)
3 Months ago
lifechruh - Generosity Research Analyst

lifechruh

Edmond, Oklahoma, United States (On-Site)
1 Month ago
CynLr - Content Designer

CynLr

Bengaluru, Karnataka, India (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Denver, Colorado, United States

Nintendo - Senior Sourcing Recruiter

Nintendo

Redmond, Washington, United States (Hybrid)
9 Months ago
Microsoft - Research Intern - Database Internals (PostgreSQL)

Microsoft

Redmond, Washington, United States (On-Site)
1 Month ago
Google - Product Manager II, Games Multiplatform Unified Gaming Experience

Google

Mountain View, California, United States (On-Site)
1 Month ago
Well - Workforce Planning and Optimization Manager

Well

Chapel Hill, North Carolina, United States (On-Site)
1 Month ago
NVIDIA - System Products Memory Solutions Engineer

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago
Tencent - Product Lead, Game Marketing Technology - SaaS Platform

Tencent

Palo Alto, California, United States (On-Site)
9 Months ago
PlayStation Global - Machine Learning Engineer for Game Technology

PlayStation Global

Aliso Viejo, California, United States (On-Site)
10 Months ago
Probably Monsters - Principal Player Combat & Gameplay Designer

Probably Monsters

Washington, United States (On-Site)
5 Months ago
Supercell - Marketing Manager, LATAM

Supercell

San Francisco, California, United States (Hybrid)
7 Months ago
ByteDance - Senior Network Software Engineer, RDMA

ByteDance

Seattle, Washington, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Education Jobs

PwC - IN_Manager_ Agile Coach_Advisory Corporate_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Salesforce - Technical Architect

Salesforce

Brazil (Remote)
2 Months ago
Outscal - Data Structures Mentor (Part Time)

Outscal

India (Remote)
1 Year ago
IGT - Product Trainer II

IGT

Rhode Island, United States (On-Site)
5 Months ago
Tesla - EMEA Bodyshop Technical Trainer

Tesla

Dartford, England, United Kingdom (On-Site)
3 Months ago
Canva - Education Account Executive, K12 (Contract)

Canva

Warsaw, Masovian Voivodeship, Poland (Remote)
7 Months ago
Outscal - Mentor - C++ & DSA

Outscal

(Remote)
5 Months ago
Anthology  Inc  - Professional Services Director

Anthology Inc

Colombia (Remote)
2 Months ago
Tesla - Engagement and Professional Development Internship

Tesla

Brandenburg, Germany (On-Site)
3 Months ago
Life church - Associate LifeKids Pastor

Life church

United States (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

Barcelona, Catalonia, Spain (On-Site)

Mexico City, Mexico (On-Site)

Mexico City, Mexico (On-Site)

Mexico City, Mexico (On-Site)

Indianapolis, Indiana, United States (Hybrid)

Hyderabad, Telangana, India (Hybrid)

Hyderabad, Telangana, India (On-Site)

Chicago, Illinois, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Salesforce

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug