Operasyon Yöneticisi (Ankara)

2 Months ago • All levels • Business Development

About the job

Job Description

Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM
If you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.
We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

Sen de bu heyecan verici başarının bir parçası olmak ister misin?

Trendyol'da amacımız; Teknoloji ile ticaret yapmayı kolaylaştırarak ülkemize ve ekosistemimize en büyük pozitif etkiyi yaratan ekip olmak!

2010 yılında, müşterilerimize ve KOBİ'lere kusursuz bir e-ticaret deneyimi yaşatmak için kurulmuş bir Teknoloji şirketiyiz. 10 yıl içinde Türkiye'nin en büyük e-ticaret şirketi ve 2021 yılında EMEA bölgesinde "decacorn" statüsüne ulaşan ilk Türk şirketi olmaktan gurur duyuyoruz

.Önde gelen Ar-Ge merkezlerinden biri olan Trendyol Tech, lojistik çözümümüz Trendyol Express, hızlı market ve yemek servisimiz Trendyol Go, ikinci el pazarındaki lider uygulamamız Dolap, dijital cüzdan-finansal çözümlerimiz ve daha birçok hizmetimizle büyümeye devam edeceğiz.

Kültürümüz her şeyimiz! Hedeflerimizi yüksek tutup, sürekli test eder ve gelişiriz. Hatalarımızdan ders çıkarmak, daima daha iyisini yapmak için çalışmak ve geri bildirim paylaşımı yapmak kültürümüzün en önemli ögeleri. Öğrenmeye açık, sonuç odaklı, ekip çalışmasını seven, açık iletişimi ve itere ederek öğrenmeyi benimseyen biriysen, sen de aramıza katıl!

Operasyon departmanımız, sipariş edilen ürünlerin müşterilerimize en hızlı ve kaliteli şekilde sevkini prensip edinmiş, odağına müşteri memnuniyetini koyan, işimizin kalbi. Koordinasyon ve takım ruhunun ön planda olduğu, dinamik bir çalışma temposuna sahip ekip arkadaşlarımız ile hergün onbinlerce müşterimizin hayatına dokunuyoruz.

ARADIKLARIMIZ

    • Tercihen üniversitelerin mühendislik fakültelerinden mezun
    • Depo operasyonları konusunda bilgi ve deneyim sahibi, tercihen e-ticaret operasyonu tecrübeli
    • Ms Office, özellikle Excel programına hakim
    • WMS tecrübesi olan
    • Planlama ve organizasyon yeteneğine sahip
    • Ekip yönetme tecrübesi olan, iletişim becerileri güçlü, takım çalışmasına yatkın
    • Analitik, hedef ve sonuç odaklı, inisiyatif alabilen
    • Erkek adaylarda askerlik hizmetini tamamlamış
    • Vardiyalı ve esnek çalışma saatlerine uyum sağlayabilecek
    • Tercihen İngilizce bilen

SORUMLULUKLARIN

    • Sorumlu olduğu bölümdeki ekibin yönetimini yapmak ve verimli şekilde çalışmasını sağlamak
    • Sorumlu olduğu bölümün KPI hedeflerini takip etmek ve hedeflere ulaşmak için aksiyon almak
    • Süreçleri analiz etmek ve gerekli iyileştirmeleri yapmak
    • Opresyon raporlarını oluşturmak ve düzenli olarak takip etmek
    • Ekip motivasyonunu korumak ve ekibin yetkinliklerini arttırmak
    • İSG çalışmalarında aktif rol alarak ekibini yönlendirmek
    • 5S ve Kaizen süreçlerini yürütmek
Bize katılmak ister misin? Hadi hemen başvuru yaparak bize CV’ni gönder!



JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.


We're looking forward to receiving your application!

We embrace a hybrid working model that seamlessly blends the best of both worlds—remote productivity and the collaborative energy of our vibrant offices. Every month, we gather at our offices once to work side by side, fostering in person communication and embracing the camaraderie that fuels our team spirit. These sessions are crucial for teamwork in solving complex issues, socializing, learning from each other, and experiencing our culture.

Each division has a pre-set optional office day each week. Based on our preferences, we come together at our offices at our discretion as an opportunity to feel more team spirit, immerse in our culture, and familiarize ourselves with our way of workings.

We offer the opportunity for a two-month full remote work program, allowing you to work from abroad, during the summer period (July to August).

This working model applies to our hybrid job postings; on-site roles require being based in an office work environment.


Discover more about our #LifeatTrendyol and our culture on our WebsiteLinkedIn and YouTube channels.

At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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