Operations Manager, OKX Netherlands

22 Hours ago • All levels

About the job

Summary_{By Outscal}

OKX seeks an Operations Manager to oversee business operations in the Netherlands, driving growth and maintaining smooth functionality. Ideal candidate has strong project management, process development, and cross-functional collaboration skills. Experience in crypto, fintech, or start-ups is a plus.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX expanded into new markets including Australia, Brazil, Netherlands, Singapore, UAE and Turkey, with plans to launch in the US.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

What You'll be Doing:

Working with the Country Manager and Regional Lead to develop business strategies in alignment with team and company priorities.
Plan and monitor the day-to-day running of the business to ensure smooth operation across functions such as marketing, customer support, legal and compliance.
Develop, implement and maintain operational processes in line with the business plan and strategy.
Define a vision for the local business, set and manage team goals.
Be able to understand and interpret data and use it to set business priorities.
Maintaining a strong team culture of trust, accountability, and commitment to impact.
Ability to execute cross-functional work and coordinate multiple projects at the same time.
Oversee expenses and budgeting to help the organisation optimise costs and benefits.
Identify and track key metrics to measure the effectiveness of marketing efforts; making adjustments as necessary to ensure goals are met
Mentor and motivate teams to achieve productivity and engagement.

What We Look For in You:

Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities.
Strong project management skills and a history of delivering on objectives.
A track record of developing and implementing effective processes.
A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts.
Strong leadership and people management skills.
Bachelor's Degree or equivalent practical experience
Proven ability to work within and meet deadlines in a fast-paced environment.
Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
Intuitive, highly ethical and comfortable to question and challenge.
Strong communication and presentation skills in English, both verbal and written.

Nice to Haves:

Experience in a growth focused role, preferably in a crypto exchange, fintech or start-up environment.
Prior experience working in a multinational or matrix environment.
Effective problem-solving skills & attention to detail
Good organization and time management
Comfortable in a fast-paced or high-pressure environment
Interest in crypto or trading.
Fluency in Dutch