About the job
SummaryBy Outscal
RESPONSIBILITIES
- Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals.
- Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders.
- Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
- Collaborate across departments (e.g., engineering, business development, marketing, legal, etc.) to ensure seamless integration of operations into broader company functions.
- Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues.
- Ensure compliance with internal and external policies related to operations, including vendor and partner management.
- Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects.
- Maintain operational budgets, ensuring cost-effective execution of all projects.
- Provide ongoing training and support to team members on operational best practices, tools, and methodologies.
- Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.
REQUIREMENTS
- Bachelor's degree
- 4+ years of experience managing operational projects, with a minimum of 3 years in a leadership role.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite).
- Ability to quickly learn new software and tools as needed.
- Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Experience driving operational improvements and implementing best practices.
- Ability to work both independently and within a collaborative, team-oriented environment.
- PMP certification or similar (preferred).
- Experience working in a high-growth, entrepreneurial environment.
- Prior experience in the gaming or fintech industry is a plus.
About The Company
Xsolla's video game business engine helps game developers and publishers operate more efficiently and sell more games. Serving only the video game industry, Xsolla caters to businesses from indie to enterprise, with solutions that solve the complexities of distribution, marketing, and monetization so developers, publishers, and platform partners. Our goal is to increase your audience, sales and revenue.
Headquartered in Los Angeles, with offices worldwide, Xsolla operates as a merchant and seller of record for major gaming entities like Valve, Twitch, Ubisoft, Epic Games, and PUBG Corporation.
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