Policy Enforcement Manager, Violent Extremism
Job Description
- Experience in content policy, anti-abuse, and reviewing online content
- Experience identifying abuse trends or working in news or policy
- Experience in misinformation or elections space
- Ability to build cross-functional relationships
- Enforce YouTube's Violent Extremism policies
- Oversee enforcement workflows and optimization
- Collaborate with cross-functional stakeholders
- Manage escalations and ensure high-quality enforcement
- 4+ years experience in relevant fields
- Data analysis and spreadsheet software proficiency
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in operations such as trust and safety, scaled operations, intelligence analysis or organizational optimization.
- Experience with data analysis and spreadsheet software.
Preferred qualifications:
- Experience in content policy, anti-abuse and reviewing online content.
- Experience with identifying abuse trends or working in news or policy.
- Prior exposure or experience in the misinformation or elections space.
- Ability to build effective relationships with cross-functional partners across geographies.
- Demonstrated analytical skills, including using data to drive strategy and business action.
- Demonstrated business judgment, combined with influencing and communication skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager, you are responsible for working with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. With cutting edge tools and technology, you evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. This role will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Enforce YouTube’s Violent Extremism (VE) content policies and ensure high quality policy enforcement.
- Oversee YouTube’s various enforcement workflows, including tooling improvements and scaled workflow optimization.
- Work closely with cross-functional stakeholders on VE issues and clearly communicate initiatives to the broader organization, including local teams.
- Execute strategies across YouTube in close partnership with Legal, Product, Engineering, Intel, Google Trust and Safety, and YouTube Trust and Safety Content Policy.
- Manage escalations in the VE space while ensuring high quality enforcement and clear communication with cross-functional stakeholders.
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