Principal Product Specialist

3 Weeks ago • 7-10 Years • Cyber Security • $161,000 PA - $230,000 PA

Job Summary

Job Description

As a Principal Product Specialist at Zscaler, you'll be the local expert on ZDX for customers and sales teams. Key responsibilities include leading and supporting customer Proof-of-Value (PoV) projects, presenting ZDX strategy and architecture, discussing industry trends and competitive offerings, and participating in beta testing. You will also provide product updates and training to technical sales and architects. This role requires deep expertise in cybersecurity and digital experience monitoring, a strong understanding of internet and network protocols, and experience demonstrating product value to clients at various levels.
Must have:
  • 7-10 years Cybersecurity & DEM experience
  • Bachelors degree in CS/EE or related field
  • Proficiency in DEM or Network/Endpoint Monitoring
  • Deep understanding of internet & network protocols
Good to have:
  • CISSP, CCSP, CCIE, or equivalent
  • Knowledge of identity systems & protocols
  • Familiarity with cloud platforms (AWS, Azure, GCP)
Perks:
  • Various health plans
  • Time off plans
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Job Details

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We're looking for an experienced Product Specialist to join our ZDX team. Reporting to the Senior Director, Product Specialist - ZDX, you will:

  • Serve as the local expert on ZDX for customers and sales teams.
  • Lead and support customer Proof-of-Value (PoV) projects, demonstrating our unique value.
  • Present ZDX strategy, vision, architecture, and deployment to customers at all levels, from helpdesk practitioners to CIOs.
  • Discuss industry trends, competitive offers, and emerging security landscape changes relevant to workload communications.
  • Participate in beta testing of new features and provide product updates and enhancement training to technical sales and architects.

What We’re Looking for (Minimum Qualifications) 

  • 7-10 years of experience in Cybersecurity and Digital Experience Monitoring.
  • Bachelors degree in Computer Science or Electrical engineering, or related field.
  • Proficiency in DEM (Digital Experience Monitoring) or Network and endpoint Monitoring.
  • Deep understanding of Internet and Network protocols such as TCP, UDP, HTTP, DNS, SSL and technologies like Proxies, Firewall and VPN based security stack.

What Will Make You Stand Out (Preferred Qualifications)

  • CISSP, CCSP, CCIE, or equivalent cybersecurity certification.
  • Strong knowledge of identity systems and protocols (e.g., ADFS, SAML, SCIM) and familiarity with cloud platforms like AWS, Azure, and GCP.
  • Experience in selling or deploying Digital Experience Monitoring products.

#LI-Remote

#LI-CM3

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range
$161,000$230,000 USD

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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About The Company

Axonius gives customers the confidence to control complexity by mitigating threats, navigating risk, automating response actions, and informing business-level strategy. With solutions for both cyber asset attack surface management (CAASM) and SaaS management, Axonius is deployed in minutes and integrates with hundreds of data sources to provide a comprehensive asset inventory, uncover gaps, and automatically validate and enforce policies. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius covers millions of assets, including devices and cloud assets, user accounts, and SaaS applications, for customers around the world. For more, visit Axonius.com.

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