Principal Technical Producer, Platform Services

Who We Are

Second Dinner is an award-winning independent game development studio that is here to make the most fun games in the world. Not super fun games. Not SUPER DUPER fun games. We mean the MOST fun games. In fact, our game MARVEL SNAP has earned multiple Mobile Game of the Year Awards (Game Awards, DICE), Best Strategy Game (IGN), and the Apple Design Award for Innovation!

Second Dinner is a remote-first studio, so while we are headquartered in Irvine, California, most of our team is fully remote across the United States. We want the most talented teammates wherever they call home. A diverse team with varied perspectives makes us a better company and will help us make better games. If you can bring something new to the table and expand our point of view, that's a huge upside. 

Our Platform Services Team

At Second Dinner, platform services are the backbone of our ability to deliver robust and seamless game experiences to millions of players worldwide. The Platform Services team builds and maintains infrastructure so game teams can focus on crafting the most fun and engaging player experiences possible! By ensuring a secure and robust technology backbone, we lay the foundation that enables player experience and trust for critical services such as managing accounts and in-app-purchases.

Your Role

You will report to the Head of Platform Technology, responsible for delivering critical platform features for Marvel SNAP and evolving R&D projects. You will collaborate across multiple disciplines and teams to identify feature requirements, break down complex technical projects, evaluate vendor solutions, and craft a roadmap that the platform and game teams are aligned on.

If you enjoy working with talented cross-functional teams, solving challenging technical problems, and delivering world-class experiences to millions of players globally, we’d love to hear from you — apply today!

What You’ll Do:

• Oversee end-to-end delivery and operation of platform services at Second Dinner

• Coordinate with partner teams to identify new features and opportunities

• Work with platform developers to prioritize and break down complex projects into tangible deliverables

• Drive the development of and the evangelization of a roadmap for the platform team

• Work with platform, studio, and game team leaders to align on a vision for the platform

• Establish centralized processes for live workflows such as App and IAP submission

• Define SLAs, create operational runbooks, and document best practices befitting a world-class service

• Define a release cadence and process for platform technology

• Work with the Head of Platform Technology to build a method for tracking and attributing organizational costs

• Proactively identify and mitigate bottlenecks to keep the team running smoothly

• Ensure the team works at a sustainable pace and continuously improves

• Production nuts and bolts: task tracking, bug assignment, running retrospectives, running meetings 

What You’ll Need:

• Experience operating a live game or a platform service in support of a live game

• Experience managing relationships with technical stakeholders, both internal and external

• Familiarity with common online features and functionality of mobile games

• An understanding of distributed services and scalability

• High levels of empathy and support for team members

• Excellent and flexible communication skills whether in person, over Zoom, or in writing

• Passion for reducing uncertainty in ambiguous areas

• Love for playing and making great games!

Nice to Have But Not Necessary:

• Experience with mobile submissions processes for builds and IAP

• Experience with Unity

• Experience with AWS

The total compensation for this position includes a new hire offer base salary range of $205,000 to $250,000 USD + equity + comprehensive benefits + potential for discretionary performance bonuses.

Individual pay within this salary range may span multiple levels within the discipline and is determined by assessed job-related skills, experience, relevant education or training. It also factors in market demands and business needs. The disclosed range is not adjusted based on location and may be subject to change or modification based on business needs in the future. Your recruiter can answer any questions about new hire total compensation during the hiring process.

An overview of the benefits and perks at Second Dinner:

• Medical, Dental, and Vision insurance plans with Second Dinner paying 100% of premiums for employees and 75% for dependents for many plans

• 401(k) contribution with no waiting period

• 16 weeks paid parental leave with no waiting period

• Home office improvement bonus

• Paid Vacation & Sick time

• Up to 10 BetterHelp sessions covered each benefits plan year

• Company Winter Holiday shutdown (Dec 25-Jan 1)

• Company Summer Holiday shutdown (week of July 4)

• Company Events - In-person Summer all-hands gathering, in-person holiday party, and virtual events throughout the year

We are an equal opportunity employer that places high value on diversity and inclusion. We do not discriminate on the basis of race, color, ancestry, national origin, religion, age, disability status, sex (including pregnancy), gender, gender identity, gender expression, sexual orientation, medical condition, genetic information, marital status, military status, or veteran status. 

You must be eligible to work in the United States to be considered for this position.

Compensation Range: $205K - $250K