PSP Relationship Manager
Job Summary
Job Description
- Maintain relationships with all existing payment providers
- Manage new provider onboarding, from sourcing to introduction and then to contract signing, including commercial negotiations and internal alignments needed with Finance/Compliance/Legal
- Continuously review supplier product and features, making internal recommendations for updates
- Work with Product Managers and Product Owners to prioritize new integrations with providers and related updates
- Collaborate with the Head of Product and Product Managers to continuously review providers’ performance, identify issues, and work to resolve them
- Review and renegotiate pricing on a regular basis
- Work closely with Finance and Payments Controlling team to monitor payment pricing vs product performance, settlement, and account balances
- Research suppliers in new markets of strategic interest to the business
- Perform competitor supplier analysis on a quarterly basis and drive respective business reviews
- Relevant commercial experience in a similar role either in gaming or in other fast-paced environments, such as forex, banking and fintech
- Exceptional relationship management skills and ability to navigate between tech and business language
- Experience in high transaction volumes and rapid growth in terms of markets and sizing
- Attention to detail
- Product background
3 skills required
Job Details
We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
We are looking for a PSP Relationship Manager to join our rapidly expanding team in order to maintain our payment capabilities in the countries that we operate and at the same time investigate new and efficient opportunities.
As a PSP Relationship Manager, you will:
- Maintain relationships with all existing payment providers;
- Manage new provider onboarding, from sourcing to introduction and then to contract signing, including commercial negotiations and internal alignments needed with Finance/Compliance/Legal;
- Continuously review supplier product and features, making internal recommendations for updates;
- Work with Product Managers and Product Owners to prioritize new integrations with providers and related updates;
- Collaborate with the Head of Product and Product Managers to continuously review providers’ performance, identify issues, and work to resolve them;
- Review and renegotiate pricing on a regular basis.
- Work closely with Finance and Payments Controlling team to monitor payment pricing vs product performance, settlement, and account balances;
- Research suppliers in new markets of strategic interest to the business;
- Perform competitor supplier analysis on a quarterly basis and drive respective business reviews.
What you’ll bring
- Relevant commercial experience in a similar role either in gaming or in other fast-paced environments, such as forex, banking and fintech;
- Exceptional relationship management skills and ability to navigate between tech and business language;
- Experience in high transaction volumes and rapid growth in terms of markets and sizing.
- Product background would be considered a plus.
- Attention to detail.
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About The Company
Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world.
We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment.
Why work with us
💻Tech the Ride | Our Adventure
We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no
limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment.
😎Pick #oneteam | Our Culture
We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as
#oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done.
☝ Level up | Our Growth
We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach.
Press Play on Potential!
Join our #oneteam
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