6+ years experience in Developing end-to-end test plans\suites for all facets of software testing, including UI, API automation, Load & Stress testing, and Regression & Sanity testing
3+ years experience in end-to-end testing on ServiceNow modules specifically ITSM & HRSD
2+ years experience utilizing the ServiceNow Automation Testing Framework (ATF)
Thorough understanding of testing practices (black-box testing, risk-based testing, system testing, regression testing, exploratory testing, performance testing, etc.)
Working knowledge of test methodologies, processes, and toolsets (Selenium Grid, Appium, Postman, Test management tool: TestRail, Test issue tracking: JIRA, Performance testing: Apache JMeter or Gatling)
Understanding of continuous integration (CI) and continuous delivery (CD) practices (GitLab, Jenkins)
Experience with testing on services and applications running in AWS
Experience taking projects from initial spec/requirements through design and implementation, testing and debugging, documentation, and installation in an Agile environment
Strong written and verbal communication skills at building and strengthening relationships across multiple functions to drive quality through cohesive, tactical, proper testing processes
Knowledge test status & metrics reporting, creating executive-level reports via dashboards and the ability to convey the data in a clear and concise manner
Extra Points
Experience with one or more of the following programming languages: Java, JavaScript, Python
Experience with testing on cloud platforms (AWS)
Knowledge of employee collaborative tools (Slack, Google Suite, Zoom)
Qualifications
Bachelor’s or Master’s degree in Computer Science, related technical discipline or equivalent experience
6+ years of Software Quality Assurance engineering experience with focus areas on Functional, Automation, Performance and/or DevOps
5+ years of hands-on experience in desktop & mobile development, execution, and maintenance in test automation, performance testing, and DevOps testing on multiple browsers, platforms
3+ years of experience in testing and automating ServiceNow modules
4+ years of hands-on experience in API automation
3+ years of experience in developing UI & Services performance scripts using Apache JMeter
Self-starter with an eagerness to constantly learn and share technical knowledge with team members; Staying current on new technologies and how they integrate with our current & future objectives
Strong sense of ownership/‘can do’ attitude and high attention to detail
Experience working on a distributed global team
Ability to dive into difficult problems and deliver results on time and per specifications
Demonstrate a high level of creativity and problem solving