Sales Support Partner

The Opportunity:

Join the wave of growth at Maersk! We're not just a company, we're a movement. With a vision larger than the ocean, we're on a mission to connect and simplify our customers' supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth, and we're just getting started! Our Global Service Centers (GSC) in Mexico and Brazil have been thriving for over a year now, and we're taking it to the next level. As part of our GSC Americas team, you'll be at the forefront of driving excellence across our global network, collaborating with diverse professionals, and embracing challenges that inspire growth. If you're ready to propel your career with a world leader in transport and logistics, Maersk is your destination. Embark on a journey with us—where your passion will navigate the future of global commerce.

As a Sales Support Partner, you will be responsible for providing sales support and managing customer relationships to ensure long-term success. You will collaborate with cross-functional teams to handle client tenders, review contract specifications, resolve disputes, and assist in the billing process. You will play a key role in driving customer retention, improving overall volume handling, and ensuring invoice quality.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate and inspiring, while supporting each other.

We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to find opportunities to unfold your potential. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Key Responsibilities:

• Customer Relationship Management

• Customer Success Planning

• Dispute resolution

• Cross-functional Collaboration

• Prepare Client Tenders

• Review Contract Specifications

• Billing issue resolution

We are looking for:

• High School Diploma required. Bachelor’s Degree in Business or related industry preferred.

• Minimum 6 months of experience in client facing or stakeholder management roles.

• Experience in Logistics Customer Support within similar companies desirable.

• Commercial knowledge and/or sales background preferred.

• English Requirement: Intermediate to Advanced.

• Soft skills: Learning Skills, Written communication, Problem Solving, Analytical Skills, Customer Focused, Attention to detail, and Adaptability.

Accountabilities:

• Overall Volume Handle

• Invoice Quality

• Tender Turn Around Time

• Number of Disputes

• Customer Retention

If you have been reading so far, we’re glad to see you are interested!

Use your skills to make a difference and join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade! Apply now!

Learn more about us

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: https://www.maersk.com  #LI-MS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.