Senio Program Manager, Technical Excellence

Our success is largely dependent on the stellar ability of the Technical Excellence team. We’re currently searching for an experienced program manager to join our ranks and continue this tradition. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and scheduling resources. Ultimately, the program manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Strategize, implement, and maintain program initiatives that adhere to organizational objectives for Customer health Checks and associated governance processes.

Develop program assessment protocols for evaluation and improvement to prevent escalations.

Maintain organizational standards of satisfaction, quality, and performance

Oversee multiple project teams, ensuring program goals are reached for the overall Health Check and monitoring program.

Manage budget and funding channels for maximum productivity  

Oversee other assigned Program for increasing Customer satisfaction and Customer experience.