Senior Product Manager, Mailgun Integrations & Ecosystems

• Sinch Email is seeking an experienced Senior Product Manager to help develop, maintain, and grow our marketplace offerings as well as our technical and ecosystem integrations. As a Senior Product Manager of Integrations, you will: Coordinate with key stakeholders such as Design, Engineering, Data Analysts, Support, Marketing, Sales as well as 3rd party providers to identify gaps and opportunities and build a strategy, roadmap and ultimately execute on building quality integrations and ecosystem offerings.
• Be the subject matter expert on our Marketplace offerings (ex: Google Cloud Marketplace), external 3rd party plugins/integrations (ex: Wordpress, Drupal) and developer ecosystems (ex: Heroku)
• Identify opportunities for growth, either in our existing offerings/integrations, or by identifying new developments through market analysis and research

Responsibilities

• Prioritize product backlog based on business impact and feasibility
• Manage the Engineering backlog from requirements definition through short- and long-term prioritization of initiatives, epics, user stories and features; tracking each to successful release
• Communicate product plans to and gain stakeholder support from executives, peers and cross-functional teams
• Collaborate with cross-functional teams (eg, engineering, partner, marketing, sales and customer success) and across various channels to develop go-to-market strategies (eg, technical documentation, developer guides, integration tutorials).
• Define and track success metrics using product usage, developer/community feedback, financial performance, and market trends.
• Engage with developer communities and external partners to gather feedback, foster adoption, and expand the integration ecosystem.

• Minimum of 5 years of demonstrated Product Management success developing and managing products at scale within a fast-paced, high-growth environment
• Experience in Product-Led growth strategy
• Experience in creating product plans, strategy, forecasts, business cases and budgeting
• Working knowledge of the product development lifecycle, with proven experience in all phases including ideation, defining and communicating specifications, managing resources, leading cross-functional co-located and/or remote teams
• Demonstrated success in scaling developer ecosystems (eg, Cloudflare, Supabase, Vercel, Netlify) and marketplace integration (eg, GCP, AWS, Azure, Salesforce) is strongly preferred.
• Extensive experience building and managing API-based products with a deep understanding of developer personas and their expectations for usability, documentation, and support.
• Proficiency with data analytics tools, including using the data to analyze, report and make product decisions
• Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
• Exceptional verbal and written communication skills
• Experience in SaaS, CPaaS or UCaaS is preferred

Our Hiring Process 

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! 

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. 
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. 
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants. 
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. 
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support. 
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters. 
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 

We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

The annual starting salary for this position is $140,000 - $180,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 2/05/25 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.