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Senior Product Solution Manager, Edge Cloud

Washington, United States (On-site)

Senior Product Solution Manager, Edge Cloud

1 Month ago • 6-8 Years • Monetization

About the job

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Job Description

The ByteDance Edge Cloud team serves as the world's premier edge cloud computing service, offering enterprise users with worldwide content distribution, edge security, edge AI, and lightweight computing services. This role is responsible for the architectural design and research and development of edge cloud product solutions, managing the full life cycle of edge cloud solutions. You will ensure high-quality delivery of edge cloud projects, coordinating pipeline building and project delivering. Develop and implement operational strategies and processes that enhance commercialization processes and optimize resource utilization. Based on monitoring data and operational metrics, drive continuous improvement in service delivery and customer experience.

Must have:

Proven experience in CDN, Edge Computing, Networking, Security, or related fields.
Familiarity with public cloud products.
Ability to articulate commercial and technical solutions in English to an international audience.
Self-motivated with the ability to collaborate with sales, product, and development teams.

Good to have:

Deep understanding of public cloud products.
Strong familiarity with global market demands, particularly in regions such as Asia-Pacific, Europe, and North America.
Excellent client-facing skills.
Optimistic outlook and strong drive to facilitate customer conversion.

Perks:

100% premium coverage for employee medical insurance
75% premium coverage for dependents
Health Savings Account(HSA) with a company match
Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care
10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO)
10 paid sick days per year
12 weeks of paid Parental leave
8 weeks of paid Supplemental Disability
Mental and emotional health benefits through our EAP and Lyra
401K company match
Gym and cellphone service reimbursements

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Responsibilities

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. The ByteDance Edge Cloud team serves as the world's premier edge cloud computing service, offering enterprise users with worldwide content distribution, edge security, edge AI, and lightweight computing services. In line with our commitment to excellence, we are in search of a senior product solution manager to construct competitive product solutions for clients, expedite commercial expansion, and heighten the influence of products in the market as well as ultimately customer satisfaction. Responsibilities: - Be responsible for the architectural design and research and development of edge cloud product solutions, manage the full life cycle of edge cloud solutions. - Ensure high-quality delivery of edge cloud projects, coordinating pipeline building and project delivering. - Develop and implement operational strategies and processes that enhance commercialization processes and optimize resource utilization. - Based on monitoring data and operational metrics, driving continuous improvement in service delivery and customer experience. - Being able to lead the team to achieve breakthroughs and guide team members to improve their abilities;

Qualifications

Minimum Qualifications: - Proven experience in CDN, Edge Computing, Networking, Security, or related fields. - Familiarity with public cloud products. - Ability to articulate commercial and technical solutions in English to an international audience. - Self-motivated with the ability to collaborate with sales, product, and development teams. Preferred Qualifications: - Deep understanding of public cloud products. - Strong familiarity with global market demands, particularly in regions such as Asia-Pacific, Europe, and North America. - Excellent client-facing skills. - Optimistic outlook and strong drive to facilitate customer conversion. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $179200 - $389500 annually.​
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.​
For Los Angeles County (unincorporated) Candidates:​
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:​
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;​
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and​
3. Exercising sound judgment.​