Senior Program Manager, Ecommerce

3 Weeks ago • 5 Years + • Product Management • $149,900 PA - $224,900 PA

Job Summary

Job Description

The Senior Program Manager, Ecommerce at PlayStation will lead the end-to-end delivery of complex, cross-functional initiatives for the PlayStation Store and Subscription Services. This role requires managing schedules, budgets, and resources, collaborating with Product Management, Engineering, UX, and leadership. Responsibilities include developing program plans, identifying dependencies, managing risks, and ensuring clear communication. The ideal candidate possesses strong technical proficiency, understands the software lifecycle, and excels in cross-team collaboration. Experience with e-commerce, high-transaction services, and go-to-market strategies is crucial.
Must have:
  • 5+ years program management experience
  • Software development & delivery at scale
  • E-commerce platform understanding
  • Cross-functional collaboration
  • Executive-level reporting
Good to have:
  • Video game industry experience
  • Agile/Waterfall development experience
  • Japanese language skills
  • Global team management experience
Perks:
  • Medical, dental, vision insurance
  • Matching 401k
  • Paid time off
  • Wellness program
  • Sony product discounts
  • Bonus package

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Senior Program Manager, Ecommerce

San Diego , CA

This specific role will join the Monetization & Commerce Program Management team, focused on the ongoing development of our e-commerce & advertising platforms that underpin the PlayStation Store and Subscription Services across all devices, on and off console.

Looking for candidates with experience of running complex end to end programs from Discovery through to business operationalization and value realization measurement. The role will benefit from a good technical understanding of common ecommerce and advertising platforms, or a proven ability to learn quickly. The candidate will be part of a larger team, but expected to be able to work autonomously with Product, Engineering, Design and Business partners, to deliver new capabilities and player experiences to market.

About The Role:

PlayStation Global Program Management Office drives delivery of highly impactful program solutions worldwide. We are looking for passionate program managers to grow our team together to the next chapter after the successful PS5 launch!

You will bring to bear your expertise to deliver complex programs by demonstrating excellent planning, execution, partner, risk and dependency management skills. You will be hands on to tackle challenges, an advocate and the biggest supporter for the program organization.

What You'll Do:

  • Own and drive end-to-end delivery of multiple strategic and complex cross-regional, cross-functional initiatives with multi-level dependencies.
  • Collaborate with development teams to develop full program plans including timelines, dependencies, risk factors, success criteria, and outcomes, while keeping them energized and focused on delivering priority programs
  • Partner closely with Product Management, Engineering, UX, and Senior Leadership to drive programs strategically 
  • Understand strategy, objectives, priority and goals and translate into tactical execution plans
  • Identify, understand, visualize and manage upstream/downstream dependencies
  • Build strategic and tactical models and processes for programs
  • Anticipate and remove obstacles proactively and effectively
  • Ensure clear communication for status reporting, issues and challenges to leadership, relevant partners, and team members
  • Lead continuous improvement efforts to optimize productivity
  • Build a strong cohesive program team and create a fun and collaborative environment that cultivates creativity, innovation, and learning

Basic Qualifications:

  • 5+ years of program management experience with software development and delivery at scale
  • Consistent track record of managing schedules, scope, budgets, resource plans, issues, risks, communications, quality/testing plans, and release plans of complex programs 
  • Bachelor’s degree, technical education and/or work experience in technical domain
  • Demonstrated technical proficiency and an ability to understand technology, designs, challenges and risks
  • Proven understanding of software lifecycle, release processes, and iterative development practices
  • Experience creating go-to-market strategies and driving go/no-go release decisions
  • Expertise in driving software development programs that involve integrating work of multiple technology (server and client) teams from inception to delivery to internal / external customers 
  • Experience in leading complex, business-critical programs with dependencies across multiple teams to include Product Management, User Experience, Legal, Marketing and other business teams
  • Experience creating and delivering executive-level summary reports and presentations
  • Excellent listening, written, and verbal communication skills across all levels
  • Strong decision-making skills
  • Experience in initiating and driving process improvements
  • Excel in conflict resolution, collaboration, and people management
  • Expertise with collaboration tools (Jira, Confluence, Trello, Google Drive, and Microsoft Teams, etc)

Preferred Qualifications:

  • Experience in e-commerce, high-transaction network-based services or video gaming industry
  • Domain expertise in one or more of the following areas: video gaming, social, data platforms, trust & safety, monetization, digital commerce, portfolio management, process implementation, mobile, and/or web development
  • Experience working with globally-distributed teams and multicultural working environments
  • Understanding of Japanese language and culture
  • Hands on experience across more than one development process across waterfall and agile (Scrum, Kanban, SAFe, etc)
  • Passionate about Video Gaming
#LI-LF1

 Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

 

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role
is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

 

The estimated base pay range for this role is listed below.

$149,900 - $224,900 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Similar Jobs

Dream Sports - ML Engineer

Dream Sports

Mumbai, Maharashtra, India (On-Site)
4 Months ago
Lionbridge Games - Software Test Engineer

Lionbridge Games

Mexico City, Mexico City, Mexico (On-Site)
2 Weeks ago
Dream Sports - MISE Sales Manager - Meetings, Incentives & Sporting Experiences

Dream Sports

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Light Speed Studios - Production Assistant

Light Speed Studios

Los Angeles, California, United States (On-Site)
2 Months ago
Xsolla - Finance Operations Intern

Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)
1 Week ago
Scopely - Senior Analyst, Product Strategy

Scopely

Barcelona, Catalonia, Spain (Hybrid)
2 Months ago
Google - Learning and Development Program Designer and Manager

Google

Hyderabad, Telangana, India (On-Site)
1 Week ago
Joyteractive - Producer

Joyteractive

Belarus (Remote)
1 Month ago
ByteDance - Solution Engineer - Indonesia Market, Lark APAC

ByteDance

Jakarta, Jakarta, Indonesia (On-Site)
5 Months ago
Google - Product Solutions Engineer, Search

Google

Sunnyvale, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ION - Project Manager

ION

Pisa, Tuscany, Italy (On-Site)
6 Months ago
Anavation - Data Architect SME

Anavation

Clarksburg, West Virginia, United States (Remote)
6 Days ago
Playtika - Technical Account Manager

Playtika

Poland (On-Site)
5 Months ago
Warner Bros Games - Senior Technical Program Manager

Warner Bros Games

(Hybrid)
3 Months ago
FanCode - Associate Vice President - Product Design

FanCode

Mumbai, Maharashtra, India (On-Site)
7 Months ago
ION - Project Management Office

ION

Italy (On-Site)
6 Months ago
Riot Games - Research Operation Coordinator - Global Research Operations Team (Contract)

Riot Games

Shanghai, Shanghai, China (On-Site)
1 Week ago
Playrix - Senior QA Engineer (Cross-Game)

Playrix

Cyprus (Remote)
2 Weeks ago
Social Discovery Group - Head of Product of Premium products

Social Discovery Group

Indonesia (Remote)
5 Months ago
Tesla - Software Developer, IT Application

Tesla

Barcelona, Catalonia, Spain (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Carlsbad, California, United States

Samsung Semiconductor - Senior Engineer, DRAM Applications

Samsung Semiconductor

California, United States (On-Site)
3 Months ago
ByteDance - Expense Management Accountant

ByteDance

Los Angeles, California, United States (Hybrid)
2 Months ago
Epic Games - Lead Engineer

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Nintendo - Manager, Internal Audit

Nintendo

Redmond, Washington, United States (Hybrid)
2 Weeks ago
Extreme Network - Technical Support Engineer- On Site Sacramento

Extreme Network

California, United States (On-Site)
6 Months ago
Cyara - Account Executives (East)

Cyara

United States (Remote)
4 Months ago
ByteDance - Applied Scientist Intern (Computational Modeling & Optimization)

ByteDance

San Jose, California, United States (On-Site)
2 Weeks ago
Google - Video Measurement Lead, Integrated Solution

Google

Seattle, Washington, United States (On-Site)
1 Week ago
WebFX - Jr. Digital Public Relations Specialist

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
Google - Sensitive Content Analyst, Emerging AI Strategy

Google

Austin, Texas, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

ION - Senior Business Consultant - Endur

ION

Berlin, Berlin, Germany (On-Site)
6 Months ago
ByteDance - AI Product Manager

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Luxoft - IT Business Analyst

Luxoft

New Delhi, Delhi, India (Remote)
4 Months ago
Google - Program Manager III, Supply Chain Operations and Systems Capabilities, Pixel

Google

Mountain View, California, United States (On-Site)
1 Day ago
Crunchyroll - Principal Product Manager, Personalization & Search

Crunchyroll

Culver City, California, United States (On-Site)
3 Months ago
Google - Technical Program Manager, Google Distributed Cloud

Google

Sunnyvale, California, United States (On-Site)
1 Week ago
Nagarro - Associate Director, Delivery

Nagarro

Singapore (On-Site)
6 Months ago
Google - Partner Solutions Engineer, gTech Ads Sellside

Google

Dublin, County Dublin, Ireland (On-Site)
1 Day ago
Google - Program Manager I, Strategy Operations, Pixel

Google

Mountain View, California, United States (On-Site)
1 Week ago
Google - Senior Technical Program Manager I, Security, Google Cloud Platforms

Google

Sunnyvale, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

Amsterdam, North Holland, Netherlands (On-Site)

London, England, United Kingdom (On-Site)

Carlsbad, California, United States (On-Site)

Carlsbad, California, United States (On-Site)

California, United States (Hybrid)

Los Angeles, California, United States (Remote)

Aliso Viejo, California, United States (On-Site)

London, England, United Kingdom (On-Site)

London, England, United Kingdom (Hybrid)

London, England, United Kingdom (Hybrid)

View All Jobs

Get notified when new jobs are added by PlayStation Global

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug