Senior Site Reliability Engineer, Internal Services

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Site Reliability Engineer, Internal Services

As Site Reliability Engineers, we are responsible for the stability and reliability of the company’s internal services. We are looking for highly technical, experienced engineers to help design, implement, maintain, scale and troubleshoot our large scale of service offerings in a complex, on-premise environment.

What you'll do

• Design and implement solutions that improve the reliability and performance of our on-premise hosted systems and services.
• Work on the automation and scalability of existing components of our services.
• Be involved in key architectural decisions that improve the performance of our internal services globally.
• Troubleshoot and investigate complex technical issues, being involved from discovery to post-mortem.

Who you are

• You have 7+ years of relevant work experience.
• Familiar with SRE practices and methodologies such as defining SLO’s, metrics, change management processes, and incident response.
• Have a solid understanding of the Linux operating system and its internals. You feel right at home on the command line.
• Experience managing infrastructure in on-premise environments.
• Solid experience with Kubernetes and Prometheus.
• Experience with building, operating, and troubleshooting large-scale distributed systems spanning multiple data centers across the globe.
• Know how to load-balance, scale, and monitor these systems.
• Have a mindset for building sustainable, scalable, and resilient long-term solutions, and prefer automation.
• Skilled in one or more of the following programming or scripting languages: Python, Golang.
• Have a good understanding of Infrastructure as Code and experience with configuration management and automation tools such as Puppet and Ansible.
• Know the workings of common network protocols such as HTTP, DNS and TLS, and be able to configure, tune and troubleshoot them in large distributed environments.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.