Senior UX Researcher (12 month FTC) | Candy Crush Saga

Craft:

Job Description:

Please note this is a 12 month fixed term contract to cover maternity leave.

Are you someone who puts the user first? Do you want to advocate for the user  perspective by delivering impactful insights that help inform the product strategy of our game? Are you interested in understanding our users from all across the world with the use of both qualitative and quantitative research methods?

We are looking for a Senior UX Researcher for the Candy Crush Saga team to join us and demonstrate their mastery of UX Research to create amazing experiences. If you feel this is you, then we'd love for you to apply! 

Your role within King

If you are passionate about driving user centric ways of working and delivering insights to help teams create experiences that delight millions of players, then this is the ideal role for you.

Your responsibilities would include:

• Lead all phases of research and deliver compelling study findings with concrete insights for teams in the form of workshops, written reports and presentations.

• Understand the different stages of game design development and tailor research approaches to meet the specific needs of each phase.

• Partner with product team members (including UX specialists, Product Managers and Designers) to build research plans based on team goals and priorities.   

• Experience or familiarity with conducting research during A/B testing phases, analysing results, and providing actionable insights to inform product decisions.

• Apply your research skills to identify users needs, pain points and opportunities and help guide teams into making informed user-centric decisions. 

• Confidently present research findings and reports to various teams, gather feedback, and use these insights to shape future research studies and initiatives.

• Collaborate with Designers (Game, UI, Level, Economy, Narrative, UX Designers and Writers) to create and uphold the UX vision for the game.

• Help promote a culture of research with the wider Candy Crush Saga product team.

• Embracing a healthy feedback culture; we encourage our UX Researchers to give and receive constructive feedback as we strive to make even better products together.

Skills to create thrills:

• Relevant Senior level experience as a UX Researcher.

• Experience working as a researcher in the games industry. 

• Expert in qualitative and quantitative research methods and user behaviour analysis. 

• Ability to juggle multiple responsibilities, delivering in a fast-paced business environment, whilst maintaining our King value of being fun & friendly.

• Understanding of Agile software development and its processes.

• Experience in taking ownership of leading research projects. 

• Experience facilitating in-person and/or remote lab studies such as focus groups and interviews.

• Experience facilitating workshops with cross-functional teams.

• Experience with guidance and mentorship.

• Familiarity with a variety of research design software and tools. Expert in maintenance and analysis of complex data.

• Extensive knowledge in Human-Computer Interaction, Psychology, or related fields, from industry experience or academic background.

About King

At King, we're Making the World Playful. Heard of Candy Crush? We're the creators behind it. With game studios in Stockholm, Malmö, London, Barcelona and Berlin, and offices in Dublin, San Francisco, New York, and Malta, we have a 20-year history of delivering some of the world's most iconic games in the mobile gaming industry and are on a mission to level-up the little moments for our more than 200 million active monthly users. But we aren't just crushing it with candies, we're also behind Farm Heroes, Bubble Witch, Pet Rescue and loads of other sweet games. As a leading interactive entertainment company for the mobile world, King is part of Activision Blizzard, which was acquired by Microsoft.