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Senior UX Researcher

Senior UX Researcher

1 Month ago • 5 Years + • Product Design

About the job

2 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

user-research

Job Description

Senior UX Researcher needed for OKX, a leading crypto exchange, to lead and execute research projects, analyze user needs, and communicate insights to product and design teams. Must have 5+ years of experience in planning, executing, and analyzing research studies, along with a strong understanding of qualitative and quantitative methodologies.

Must have:

UX Research
Qualitative Research
Quantitative Research
Product Team

Good to have:

Blockchain Industry
Fintech Industry
Mandarin/Turkish
User Feedback

Perks:

Competitive Compensation
L&D Programs

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Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

What You’ll Be Doing

Identify research opportunities with product managers, product designers, content designers, and/or data analysts
Build research panels and continuous user feedback loop.
Generate research roadmaps and secure consensus from stakeholders on scope and deliverable timelines
Lead and execute a variety of qualitative and quantitative research projects from planning to facilitation to reporting
Communicate research insights in credible ways to help teams understand the needs of our users

What We Look For In You

Bachelor's degree with at least 5+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making
Solid understanding of primary qualitative and quantitative research methodologies such as usability tests, interviews, surveys, card sorting, tree testing, and know when these are best used. Additionally, you combine these with data sources like product data and support tickets to understand user needs holistically.
Excellent communication and facilitation skills, including educating the team about user research
Strong problem-solving skills and ability to work autonomously in a fast-paced work environment
Candidates with more experience will be considered as Senior UX Researcher
Experience working with product teams (PM, Design and more)