ServiceNow Developer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

As a ServiceNow Developer, candidate will join a dynamic team responsible for implementing and enhancing our central catalogue of technologies on the ServiceNow platform. Candidate work will directly support the tracking of technical inventory, lifecycle management, and cost optimization initiatives. Candidate will collaborate closely with stakeholders to understand their needs, craft technical solutions, and ensure the sustainability and scalability of our platform.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Montreal is CAD $75k – CAD $80k/year & benefits (see below).

The Role

Responsibilities:

• Develop, design, and deploy ServiceNow applications and modules aligned with business requirements.
• Engage with customers and stakeholders to gather and analyze requirements.
• Critique and validate design ideas to maintain high standards and minimize unsustainable customization.
• Maintain and enforce development standards, promoting best practices within the team.
• Contribute to the full software development lifecycle — from requirements gathering to production deployment.
• Identify opportunities for process improvements and technical enhancements.

Requirements:

• Minimum of 5 years of software development experience.
• At least 3 years of hands-on experience with ServiceNow development.
• Strong understanding of database concepts and development.
• Solid background in software architecture, data structures, algorithms, and SDLC methodologies.
• Experience collaborating with clients and stakeholders to define requirements and deliver solutions.
• Effective communication skills across global teams and time zones.
• Proficiency in agile development practices.

Preferred, but not required:

• Experience modeling data in ServiceNow, with familiarity with CSDM.
• Past work with ServiceNow partner consultancies, managing multiple client implementations.
• UI development experience within ServiceNow.
• Knowledge of IT Asset Management (ITAM).
• Familiarity with Snowflake data platform.
• Experience in deploying ServiceNow solutions in complex network environments.
• Scripting skills, especially in Python.
• ITIL certification.

We offer:

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.