Site Reliability Manager, Core Enterprise Systems

3 Months ago • 8-15 Years • DevOps

Job Summary

Job Description

The Site Reliability Manager (SRM) for Core Enterprise Systems at Google manages a team of 6-10 Site Reliability Engineers supporting enterprise applications (Finance, Legal, Supply Chain, HR). Responsibilities include developing roadmaps and OKRs, improving service lifecycles, scaling systems through automation, ensuring service level objectives, and leading sustainable incident response. The role requires strong leadership, project management, software development, and systems administration expertise in a large-scale enterprise environment. Experience with SAP or other ERP systems is preferred.
Must have:
  • Manage a team of SREs
  • Develop service roadmaps and OKRs
  • Improve service lifecycle (design to refinement)
  • Automate systems for scalability
  • Ensure service level objectives met
  • Lead sustainable incident response
  • 5+ years software development experience
  • 5+ years experience with algorithms, data structures and Unix/Linux systems
Good to have:
  • Experience with SAP or other ERP systems
  • Experience in Enterprise Applications
  • Proficiency in cloud workload management

Job Details

Minimum qualifications:

  • Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
  • 5 years of experience with software development in one or more programming languages.
  • 5 years of experience in algorithms, data structures, analysis, software design/development or Unix/Linux systems, IP networking, performance and application issues.
  • 3 years of experience leading projects and working with administration (e.g. filesystems, inodes, system calls) and/or networking (e.g. TCP/IP, routing, network topologies and hardware, SDN).
  • 3 years of people management experience.

Preferred qualifications:

  • Experience in an engineering or operations role in Enterprise Applications or other large-scale enterprise space.
  • Experience in SAP or other ERP systems.
  • Expertise in building strategic partnership with internal customers and delivering on common goals.
  • Proficiency in navigating enterprise software, deployment, and management of workloads on Cloud.

About the job

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance.

Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Core Enterprise System (CES) SRE is part of Corporate Engineering-Site Reliability Engineering (SRE). We provide SRE support to Enterprise applications within Google, powering key verticals such as Finance, Legal, Supply Chain, and HR. Our mission is to deliver service with engineering, innovation and customer focus and transform Google's enterprise domain.

Our mission is to transform enterprise services driving engineering and adoption of standardized solutions and platforms through strategic SRE partner engagement.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Manage a team of 6-10 site reliability engineers supporting Google’s enterprise services.
  • Develop roadmaps, planning, OKRs to move forward the maturity of the managed services.
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
  • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
  • Practice sustainable incident response ensuring services meet their service level objectives.

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