Sr Network Engineer

11 Hours ago • 5 Years + • Network Engineering

About the job

Job Description

Anthology seeks a Senior Network Engineer to provide network operations support for its global IT infrastructure. Responsibilities include designing, installing, and maintaining WAN, LAN, Wi-Fi, and VPN networks; ensuring high availability and performance; monitoring and analyzing network metrics; maintaining documentation; collaborating with service providers; enhancing network security; partnering with IT customers; and adhering to established ITIL procedures. The role involves troubleshooting, implementing new technologies, and participating in on-call support. This position requires experience with various network technologies (Cisco routers/switches, firewalls, Zscaler, etc.) and strong troubleshooting skills.
Must have:
  • 5+ years IP network experience
  • L2/L3 technologies, Cisco expertise
  • WAN/LAN/WiFi/VPN design & maintenance
  • Security technologies (firewalls, etc.)
  • Troubleshooting & problem-solving skills
  • ITILv3 certified
  • Excellent communication skills
Good to have:
  • Cisco CCNA/CCNP
  • Zscaler experience
  • ITIL service management
  • Experience training others

Description

Senior Network Engineer

Remote - Colombia

 

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

 

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

 

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

 

For more information about Anthology and our career opportunities, please visit www.anthology.com.

 

Anthology’s Corporate IT organization manages the enterprise technology that supports our employees across the globe.  They are focused on enterprise applications development and support, enterprise architecture, operations, infrastructure, and support.  This team works with stakeholders from Finance, Sales, HR, Marketing, and other internal business groups to drive initiatives and ensure needs are met. 

 

As Senior Network Engineer, you will be part of the team that is responsible for providing Network Operations support to Anthology’s IT network infrastructure supporting about 2000 employees. You will design, install, and maintain the Anthology WAN, Internet, LAN, Wi-Fi, and VPN networks in a cost-effective manner. You’ll ensure that data networks are reliable and high performing for use by the entire enterprise. You must learn and apply new technologies, as well as apply existing knowledge, to ensure system reliability.

 

Specific responsibilities will include:

  • Ensuring a high level of availability, flexibility, and network performance
  • Proactively monitoring and analyzing key performance and capacity metrics and trends to assess risks and business impact and provide recommendations
  • Maintaining, auditing, and updating infrastructure documentation
  • Working collaboratively with service providers and team members on day-to-day changes, incidents, and requests
  • Maintaining and increasing the security levels of all data networks within Anthology
  • Partnering with customers of IT to understand business needs and adapt them to technology solutions
  • Performing all activities in keeping with established ticket, change, and incident management and approval procedures
  • Participating in the network operations team’s on-call schedule for after-hours and weekend support
  • Attending and participating in project, operational, and other team meetings
  • This role requires up to 20% travel

 

The Candidate:

Required skills/qualifications:

  • BS degree in Electrical Engineering, Computer Science, or similar field or equivalent work experience
  • At least 5 years of experience designing, implementing, and maintaining IP networks, L2/L3 technologies, Cisco routers, switches and wireless, Cisco and Checkpoint firewalls , or Zscaler Security and Networking solutions
  • Understanding of the following enterprise network technologies:
    • Wireless (802.11ac, WPA, 802.1x)
    • WAN technologies (Leased lines, GRE VPNs, DMVPN, PPTP, L2TP, and IPSEC-based VPNs, MPLS)
    • Zero trust proxy technologies
    • Security technologies (Firewalls, ACLs, NAT, IPS, IDS, RADIUS, TACAS+, IAS, VPN technologies)
    • Routing (EIGRP, OSPF, RIP, NHRP, BGP)
    • Switching (VLANs, LACP, Etherchannel, LAGP, 802.3ad, VTP, 802.1q)
    • VoIP protocols (SIP/SCCP)
    • QoS including basic commands and implementations
    • Network monitoring (WMI, SNMP, Netflow, SPAN)
  • Troubleshooting skills and ability to quickly narrow down and resolve problems
  • Highly motivated self-starter with effective project management skills
  • Ability to complete complex network tasks with little guidance
  • Ability to quickly learn new technologies and keep networking skills current with emerging technologies
  • Excellent communication and time management skills
  • ITILv3 certified
  • Fluency in written and spoken English

 

Preferred skills/qualifications:

  • Cisco CCNA and/or CCNP (routing and switching) certification
  • Experience managing Zscaler Internet and Private Access solution or similar
  • Familiarity with ITIL service management
  • Demonstrated success training in both small groups and one-on-one 

 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

 

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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About The Company

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Millions of students around the world are supported throughout their education journey via Anthology’s ecosystem of flagship SaaS solutions and supporting services, including the award-winning Blackboard® (LMS), Anthology® Student (SIS/ERP), and Anthology® Reach (CRM). Through the Power of Together, we are uniquely inspiring educators and institutions with innovation that is meaningful, simple and intelligent to help customers redefine what’s possible and create life-changing opportunities for people everywhere. www.anthology.com. 

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

Colombia (On-Site)

Bogotá, Bogota, Colombia (Remote)

Bogotá, Bogota, Colombia (Remote)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

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