Technical Integration Specialist

2 Months ago • All levels • Operations

Job Summary

Job Description

The Technical Integration Specialist will participate in multiple integration projects, working with technology and operations teams to ensure partner success. Responsibilities include following project processes, reviewing business requirements, managing internal/external communication, collaborating with partner teams, supporting sales and account management in technical discussions, analyzing and troubleshooting systems, identifying process improvements, maintaining documentation, and providing daily technical assistance to partners. The ideal candidate will have experience in iGaming integrations, strong relationship-building skills, a solution-oriented mindset, and excellent communication abilities.
Must have:
  • iGaming integration experience
  • Strong relationship building
  • Solution-driven mindset
  • Excellent communication skills
  • Process-driven approach
Good to have:
  • Scripting familiarity
  • GQL and REST API understanding
Perks:
  • Flexible work environment
  • Opportunity to work with skilled team
  • Great company culture
  • Work equipment of choice
  • Private health insurance
  • Learning budget
  • Fitness benefit
  • Parking/transport or co-working allowance
  • Company & team events

Job Details

Description

The Mill Adventure is a scale-up with the ultimate mission of building awesome products that will change the way the iGaming industry operates. We started our journey in 2019 with the vision of building a technology-driven organisation and creating a team consisting of the best of the best specialists in their respective fields.

Today, we provide a complete gaming platform, including licences and operations, for rapid deployment and success in iGaming. Our team of 100+ technology and iGaming experts is guided by a passion for invention, operational excellence and commitment to improving the inefficient.

We trust and value our team, and we strive to accommodate the right working conditions for each individual in remote, office-based or mixed models. We see the strength in being different and embrace the cultural diversity existing in our group.

As our business continues to grow, we are looking for a Technical Integrations Specialist to participate in multiple integration projects while working closely with our technology and operations teams to ensure continued success for our partners and business alike.

You will be responsible to:

  • Follow processes in guiding projects through established flows
  • Review and understand business requirements for the integration projects
  • Assist with internal and external communication, improving transparency and radiating information
  • Collaborate with partner-side teams
  • Support our Sales and Account Management teams in technical discussions with our partners and 3rd party service providers
  • Assist in various integration/tech projects as needed
  • Analyse, test and troubleshoot integrated systems
  • Identify areas for process improvement, propose and implement solutions
  • Prepare and upkeep of integration documentation
  • Communicate with partners and provide daily assistance on technical matters.

Requirements

You'll be a great fit if you have:

  • Previous experience in integrations, NOC or technical support in an iGaming company
  • The ability to build and maintain strong relationships
  • A solution-driven mindset, backed by a strong analytical ability and resourceful approaches when it comes to solving problems
  • Good understanding of the iGaming environment
  • Service and customer-focused approach with a great interest and understanding of technology
  • Excellent communication skills, both written and spoken, including the ability to communicate technical information to non-IT professionals
  • Process driven and keen on identifying areas of improvement
  • Open-minded approach, with a strong willingness to explore different perspectives.
  • Enthusiastic about learning and continuously developing your skills.

Nice to have

  • Basic familiarity with scripting.
  • Understanding of GQL and REST API.

Benefits

  • A lean, focused company, offering a flexible working environment
  • The opportunity to work with and learn form a highly skilled, talented team
  • A great company culture, where accountability is innate, transparency is key and competency is virtue
  • Being part of a small, tight knit, caring community
  • Work equipment of your choice
  • Private health insurance
  • Learning budget
  • Fitness benefit
  • Parking/transport or co-working allowance
  • Company wide and team based get togethers

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About The Company

The Mill Adventure provides a complete gaming platform, including licences and operations, for rapid deployment and success in iGaming. It underpins every aspect of the process so that our Partners can focus on telling their story to their audience.


Known for their innovative ideas and constant pushing of boundaries, The Mill Adventure is guided by passion for invention, operational excellence and commitment to improve the inefficient.

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

St. Julian's, Malta (Remote)

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