Technical Program Manager, Third Party Data Center Operations

1 Month ago • 5-10 Years • Operations

Job Summary

Job Description

This Technical Program Manager role at Google focuses on ensuring the reliable operation of critical systems within third-party data centers. Responsibilities include leading technical projects involving BMS and EPMS systems, responding to and resolving infrastructure incidents, analyzing operational data to drive process improvements, and developing dashboards to monitor system health. The ideal candidate possesses a strong understanding of data center infrastructure, technical project management, and controls engineering. Experience managing critical facility infrastructure incidents and working with BMS/SCADA systems is crucial. The role requires collaboration with cross-functional teams and clear communication with executives and engineers.
Must have:
  • Bachelor's degree in technical field or equivalent experience
  • 5+ years program management experience
  • Experience managing critical facility infrastructure incidents
  • Data center infrastructure, OS, networking, security, system administration, or service management experience
  • Lead technical projects involving BMS and EPMS systems
Good to have:
  • Master's degree in Mechanical, Electrical, or related Engineering field
  • Experience with BMS/SCADA systems (FactoryTalk, Ignition)
  • Root cause analysis and corrective action for BMS/EPMS issues

Job Details

Minimum qualifications:

  • Bachelor's degree in a technical field, or equivalent practical experience.
  • 5 years of experience in program management.
  • Experience in managing critical facility infrastructure incidents.
  • Experience in two or more of the following areas: data center infrastructure, operating systems, networking, security, system administration, or service management.

Preferred qualifications:

  • Master's degree in Mechanical, Electrical, or a related Engineering field.
  • 5 years of experience managing cross-functional or cross-team projects.
  • Experience with designing, configuring, and troubleshooting BMS and SCADA systems using software like FactoryTalk and Ignition.
  • Experience in troubleshooting and performing root cause analysis or corrective action for BMS and EPMS related issues.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

This role requires an understanding of data center infrastructure, technical project management, with a controls engineering background. You will be responsible for ensuring the reliable operation of critical systems within third-party data centers, responding to incidents, leading improvement projects, and contributing to operational.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Lead technical projects, such as those involving Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). This includes developing project scope, schedule, budget, and resource allocation, as well as managing project execution to ensure timely delivery and quality.
  • Respond to and resolve incidents related to critical infrastructure, including BMS and EPMS systems. This may involve troubleshooting, coordinating with vendors, and implementing preventative measures.
  • Collect and analyze operational data, including incident reports and system performance metrics, to identify trends and drive process improvements. Develop dashboards and visualizations to monitor system health, identify opportunities, and make data-backed recommendations to enhance operational efficiency.

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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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