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Technical Writer, Foundation Services

Technical Writer, Foundation Services

2 Weeks ago • 4 Years + • Full Stack Development

About the job

Summary

As a Technical Writer at Google Cloud's Foundation Services, you'll communicate complex information clearly and concisely to technical audiences. Responsibilities include writing conceptual overviews and procedures, creating code samples, updating help center materials, and working with engineering and product management to document new features. You will lead user experience improvements, information architecture, and navigation efforts, aiming to reduce fragmentation and improve discoverability. You'll also work with internal and external audiences, including developers, marketing, and developer advocates, creating in-depth documentation. The role involves managing projects and coordinating junior writers. This position requires a strong understanding of REST-based technologies and experience writing for the web using Markdown, HTML, CSS, or JavaScript.

8 skills required for this role

Test your skills to join the top 1% applicants for this job

html

javascript

css

json

xml

foundation

yaml

software-development-lifecycle-sdlc

Must have:

Bachelor's degree or equivalent experience
4+ years technical content creation experience
Web writing experience (Markdown, HTML, CSS, JavaScript)
Lead UX, information architecture, and navigation improvements
Document new features with engineering and product management
Communicate with Cloud customers through various online materials

Good to have:

Experience with REST-based technologies (HTTP, JSON, XML, YAML)
Experience assisting non-writers with developmental and copy editing
Familiarity with API management, Cloud technologies, and SDLC
Proven track record of writing effective documentation for developers and DevOps
Ability to design information architecture for moderate to large content sets

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Minimum qualifications:

Bachelor's degree in a relevant field, or equivalent practical experience.
4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
Experience writing for the web and with Markdown, HTML, CSS, or JavaScript.

Preferred qualifications:

Experience with REST-based technologies (e.g., HTTP, JSON, XML, YAML).
Experience assisting non-writers with developmental and copy editing.
Familiarity with API management, Cloud, Cloud/Hybrid, Multi-Cloud, or Software Development Life Cycle (SDLC) technologies and practices.
Proven track record of researching and writing effective documentation for developers and dev-ops.
Ability to design information architecture for moderate to large content sets.

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Lead the user experience, information architecture, navigation, and effort to reduce fragmentation and discoverability issues.
Communicate with Cloud customers through conceptual documentation, detailed how-to guides, code samples, and other online materials.
Be responsible for working with engineering and product management to document new features.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.