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UX Researcher

Texas, United States (On-site)

UX Researcher

20 Hours ago • All levels

About the job

Summary_{By Outscal}

Sonar, the leading Clean Code solution, seeks a UX Researcher to drive user research, generate insights, and support product development. Must-have skills include quantitative & qualitative research, information architecture, group facilitation, interaction design, and systems thinking.

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

The impact you will have

Ask a friend or colleague developer about Sonar or SonarQube. They have heard from us and will likely use the products. This is how significant our impact on the tech industry is.

The UX craft has been gradually evolving at Sonar, and there is still much to do. In 2023, UX benchmarked a solid stage 3 of the NNG maturity model at Sonar, with a strong appetite to evolve from there in the next few years. We hold ourselves to high standards, and we are looking for invested, resilient, and humble professionals to join us for the journey ahead.

You are not new to UX, but you know that there is a lot ahead to learn. You will be following a plan that was set, and you manage your own personal workload. You will be delivering on the agenda while being diligent in raising risks and obstacles to achieve objectives. Focuses on what the company and team need and contributes at a team and squad level. While in this position, you are expected to operate within the existing work framework.

You will work in a tech-heavy environment with engineers, UX Designers and product managers. You embrace and navigate the complexity of software development, dealing with terminology and taxonomy likely beyond anything you have ever faced, and be expected to deliver product experiences to one of the most knowledgeable, pragmatic, and engaged crafts in the digital space besides your software engineers.

On a daily basis, you will

You will identify new potential problems for users by autonomously driving user-related problem discovery and pairing with product managers to support business-related problem discovery.
You will autonomously drive studies that generate insights into the business or user problems we are attempting to solve, helping frame these problems and how much they affect the user or customer.
You will drive or support solution discovery stages in product development to map possible solutions and constraints and prepare the best options for users that engineering can build.
You will support the solution design stage by evaluating candidate solutions, by picking suitable methods within given constraints.
You will assess a feature once it is out in the wild, measuring the impact and success of it versus what was initially planned.
You will participate and support Product managers in breaking down objectives into feasible, valuable, and timely delivery plans and roadmaps and providing insights to prioritize product opportunities.

The technical skills you will demonstrate

Quantitative Research
Qualitative Research
Information Architecture
Group facilitation
Interaction design
Systems thinking
Prototyping

We will also expect a few business-oriented competencies such as Constraint management or understanding of the business impact as the effect of the work you deliver.

Why you will love it here

• We value a safe work culture - founded in respect, kindness, and the right to fail.

• We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate!

• Work-life balance - a healthy work-life balance is very important at Sonar.

• Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.

• We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired.

What we do

As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike.

The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible.

Who we are

At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride!

Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization.

If you want to learn more about our culture, check out our blog post.

Join us; we’ll be smarter and stronger together!

Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.