UX Writer/Content Designer

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others.

SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.

We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world.

Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations.

In August 2024, we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks.

We are looking for a senior UX Writer/Content Designer for one of our investment products (B2C AI). The product is revolutionizing AI role-playing apps in the USA market.

Your main tasks will be:

• Write and edit UX copywriting for new features, including product names, calls to action, headlines, navigation elements, and error messages;
• Collaborate with the marketing and retention teams to create optimal UX solutions;
• Develop and refine text in accordance with the tone of voice;
• Write content for mobile applications and web platforms;
• Handle push notification content;
• Develop a "red policy" (guidelines for communication with clients);
• Conduct research and suggest improvements;
• Conduct A/B testing of hypotheses based on text solutions;
• Create negative scenarios in raw video format;
• Set up various forms of communication with customers;
• Work with the design team to address negative customer experiences;
• Partner with the ML team to train bots;
• Manage the localization process.
  

We expect from you:

• Level of English proficiency C1+(Bilingual proficiency in American English will be a plus);
• 3+ years of experience in UX copywriting within a user-centered design process;
• Experience in the UX design, marketing, or retention industry;
• Experience with Adobe Creative Suite, Figma, and other design tools;
• Proficiency in using Figma for writing and editing;
• Understanding of UX research principles and methodologies;
• Senior-level communication skills;
• Ability to work independently and autonomously.

What do we offer:

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• Full payment for professional training, international conferences and meetings;
• Corporate discount for English lessons;
• ​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
• ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

Sounds good? Join us now!