Vehicle Service Technician

4 Weeks ago • 2 Years +

Job Summary

Job Description

Tesla is seeking a Vehicle Service Technician in Canberra to join its growing Service Team. Responsibilities include performing basic and advanced diagnostics and repairs on all Tesla vehicles, working independently and collaboratively to maximize service efficiency, providing feedback for process and product improvement, and documenting repairs concisely. The role requires a fully qualified Motor Mechanic or Registered Vehicle Technician with at least two years of experience, proficiency in vehicle maintenance and repair techniques, expertise with diagnostic scan tools, and a creative problem-solving approach. The successful candidate will also assist with training new technicians and contribute to broader business objectives, such as vehicle detailing and configuration. The position offers a competitive compensation package and employee benefits.
Must have:
  • Fully qualified Motor Mechanic
  • 2+ years experience
  • Diagnostic & repair skills
  • EV/Hybrid experience (bonus)
  • Problem-solving skills
Perks:
  • Employee Stock Purchase Plan
  • Parental leave
  • Employee Vehicle Loan Program
  • Novated Leasing
  • Well-being Fund
  • Bike to work allowance
  • Birthday Leave
  • Volunteer Leave

Job Details

What to Expect

Our Service Teams are growing. Joining Tesla means being a part of a team of the most talented Technicians, working on cutting edge automotive technology and on the most advanced cars in production today.


As a Tesla Service Technician, you'll be responsible for upholding Tesla's service standards and delivering an exceptional service experience to each and every Tesla customer while preparing to meet the needs of our Model S, Model X, Model 3 customers and beyond.

What You’ll Do
  • Execute basic and advanced diagnostic and repair work on all aspects of Tesla product line.
  • Work independently and as a team to drive maximum service and repair efficiency.
  • Provide feedback to internal Tesla teams to enable continuous improvement of procedures and products.
  • Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment.
  • Operate a variety of top-of-the-line hand, power and shop tools.
  • Consistently and concisely detail and document repairs.
  • Enjoy your company supplied laptop to support job diagnostics and further develop your professional capabilities.
  • Inspect and maintain service equipment and request for replacements, as required.
  • Partner with other teams to fulfil wider-business objectives (such as detailing and configuration of vehicles) to ensure smooth delivery of Tesla products to customers.
  • Assist with onboarding and training of new technicians, where required.
What You’ll Bring
  • Fully qualified Motor Mechanic or Registered Vehicle Technician (Certificate III in Light Vehicle Mechanical Technology or equivalent).
  • Minimum 2 years’ experience as a fully qualified Motor Mechanic or Technician.
  • Knowledge of methods, techniques, parts and tools used in the maintenance and repair of vehicles (includes testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules).
  • Knowledge and experience using diagnostic scan tools, following diagnostics and operating scopes.
  • Experience working with EVs or Hybrid Vehicles a bonus.
  • A creative problem solver who is open to new ideas, approaches and an advocate for the Tesla brand.
Compensation and Benefits
Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:

  • Employee Stock Purchase Plan (ESPP)
  • Parental leave (no minimum employment period)
  • Primary carers – 18 weeks at full pay or 36 weeks half pay
  • Secondary carers – 6 weeks full pay
  • Employee Vehicle Loan Program
  • Novated Leasing (AU only)
  • Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them
  • Bike to work – $10 per day if you cycle to work
  • Birthday Leave & Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.


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