We are Huuuge Games, an international games developer and publisher. Join Us! Publish with us!

Huuuge Games

VIP Account Manager

Senior Java Software Engineer

The VIP Account Manager at Huuuge Games is responsible for retaining and reactivating high-value players.  This involves building and maintaining strong relationships with VIPs, monitoring key performance indicators (KPIs), analyzing player data to identify trends and improve lifetime value, and proactively communicating with players through various channels (chat, email, phone).  The role also includes suggesting and implementing engagement activities, supervising support agents, championing best practices, gathering player feedback, collaborating with product and live operations teams, developing reactivation campaigns, and representing Huuuge at events.  Strong interpersonal, analytical, and communication skills are crucial.

<div><h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 ktkqzJ custom-css-style-job-description">Job description</h2><div class="sc-1fwbcuw-0 fgKfST"><div>Introduction:Huuuge Games is on a mission to build the world's largest real-time F2P social casual gaming platform, connecting millions of players to have fun, socialize, and play awesome games. Through our real-time social multiplayer platform, rich social gaming experience, unique product features, and speed of innovation, Huuuge has become the fastest-growing social gaming company in the world.We are looking for a VIP Account Manager that will help us retain and reactivate our most important players and serve as a companion throughout their lifecycle. You will manage and improve both our VIPs player experience and several crucial business KPIs resulting from their continued engagement.&nbsp;How will you make an impact with us?&nbsp;<ul><li>Establish and nurture relationships with a large group of VIP players</li><li>Build and maintain detailed player profiles for your assigned VIPs</li><li>Monitor targets and KPIs, taking action to ensure both are being achieved</li><li>Evaluate and monitor VIP players to ensure maximum lifetime value</li><li>Monitor and analyze VIP data to spot negative trends and intervene</li><li>Maintain regular proactive communication with VIPs by chat, email and/or phone</li><li>Suggest and build proactive activities to better engage with players</li><li>Supervise and coordinate in-house and outsourced agents providing reactive 24/7 VIP support</li><li>Champion best practices (esp. “voice”) for VIP support</li><li>Regularly survey VIP opinions on game events and features in the spirit of improving UX</li><li>Work with Product and LiveOps to develop new game features and events that will resonate positively with VIPs</li><li>Devise and own VIP-specific reactivation campaigns to achieve reactivation goals</li><li>Work as a team which can include coverage of other team members during vacation and sickness</li><li>Represent Huuuge to our VIPs at face-to-face events</li></ul></div></div><h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 sc-1uwf3m5-1 dspHNA custom-css-style-job-requirements">Job requirements</h2><div class="sc-1fwbcuw-0 fgKfST"><div>This is the right job for you if you have:<ul><li>Minimum 1 year experience in Casual/Social Casino VIP Management or a closely related discipline (Community Management, CRM, Influencer Marketing, VIP Support, etc.)</li><li>Exceptional interpersonal skills while dealing with our VIPs through an array of different channels such as telephone, email, chat messaging, and social media</li><li>Proactive and driven, always striving to take action to improve the VIP value proposition&nbsp;</li><li>Excellent verbal and written English skills (native speakers preferred)</li></ul><ul><li>Strong understanding of Social Media and client outreach tactics</li></ul><ul><li>Strong analytical skills with ability to analyze and draw conclusions from raw data to forecast patterns in VIP behaviour</li><li>Creative and organizational talent for event planning and realization</li><li>Impeccable accuracy and attention to detail in reporting</li><li>Passion for conflict resolution and positive approach to problem-solving</li><li>Customer-focused and solution-oriented</li><li>Familiarity with CRM platforms and customer admin tools</li><li>Willingness to travel and attend face-to-face events (including public speaking)</li></ul>We thought you’d appreciate:<figure></figure></div></div></div>

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

nubank

Controllership Analyst

Blink Health

Senior Software Engineer

Senior VFX Artist

Haleon

Intern

Senior E-Commerce Key Account Manager

Intern, HR

Thousand Eyes

Provisioning Ops Specialist

Flexera Software

Senior Director, Cloud Engineering

GoDaddy

Lead Customer Researcher

The Controllership Analyst will be responsible for monitoring the connection to the Interbank Electronic Payments System (SPEI), SPEI certification and recertification, and performing SPEI reconciliations. The analyst will also report balances, update manuals and controls, supervise transaction execution, record transfers, create reports, conduct audits, define and map processes, and address compliance requirements. This role involves understanding SPEI regulations, on-call availability, and funding the SPEI account. This role is integral to maintaining the financial operations and ensuring the smooth running of payment systems within Nu Mexico.

Nubank was born in 2013 with the mission to fight against the complexity of the financial market to help our customers regain control of their financial lives. We have spent 11 years dedicated to bringing very simple ideas to places no one has ever taken them. For us, past success does not guarantee the future, which is why every day is “Day 1.” Being part of Nubank is embarking on a long-term journey where we know each challenge sparks creativity and innovation, where obstacles become opportunities to go a little further. Recently, we reached the milestone of 100 million customers globally, a significant achievement in our journey, but we know it wasn’t just the customers who chose us. We have over 8,000 Nubankers who choose to work with us daily.

Senior FP&amp;A Analyst

FP&A Specialist

Lead Security Engineer

Financial Crime Risk Specialist

Risk Management Specialist - Model Risk

Lead Network Engineer

Fraud Support Specialist

Lead Security Engineer - Offensive Security

Corporate Strategy and Development II

<div>About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit<a href="https://www.nubank.com.br"> www.nubank.com.br</a>. &nbsp;About the team Controllership team breaks the status quo by facing challenges from the perspective of technological innovation as a tool to automate and make our processes run more efficiently. Our goal is to build a strong and diverse team that looks to create something worthwhile. And has at its core values to pursue smart efficiency, this comes hand in hand with our drive to remain as a strategic partner for all cross chapters teams within Nu Mexico. As a Controllership Analyst you’re expected to: <ul> <li>Monitoring the connection to the Interbank Electronic Payments System (SPEI).</li> <li>SPEI certification and recertification (Bank of Mexico).</li> <li>SPEI reconciliations: intraday, operational, and accounting.</li> <li>Reporting balances according to the PCL (Contingency Plan) at established times and settling the surplus investment as instructed by the Treasury.</li> <li>Updating manuals and controls.</li> <li>Supervising the correct execution and settlement of transactions through the SPEI Dispatcher.</li> <li>Recording transfers and refunds for users and payers.</li> <li>Creating, analyzing, and delivering reports related to SPEI operations.</li> <li>Conducting external audits related to SPEI operations.</li> <li>Defining and mapping SPEI processes.</li> <li>Addressing requirements and communications requested by the Compliance or Legal departments.</li> <li>Understanding the rules and regulations of SPEI operations.</li> <li>Have availability to be on-call, even during weekends (This includes maintenance windows with BANXICO).</li> <li>Funding SPEI account through SIAC. &nbsp;</li> </ul> We are looking for a Controllership Analyst , who has:&nbsp; <ul> <li>Bachelor's degree in Economics, Finance, Accounting or related field.</li> <li>Strong knowledge of the Mexican Payments System (SPEI, SPID, SIAC, INDEVAL).</li> <li>Good understanding of regulatory compliance for payments systems in Mexico.&nbsp;</li> <li>Intermediate English level&nbsp;</li> <li>Experience in FinOps related teams.</li> <li>Experience working with treasury and accounting teams in financial institutions.&nbsp;</li> <li>Availability to assist the office everyday.</li> <li>Desirable knowledge in programming languages such as SQL, Scala, and Python, along with a keen interest in expanding data skills.</li> </ul> <h3>Our Benefits</h3> <ul> <li>Vacations equal to 17 days Year</li> <li>End bonus (“aguinaldo”) equal to 1 month</li> <li>Equity at Nu</li> <li>Vales de despensa</li> <li>Health insurance</li> <li>Dental and Vision Insurance&nbsp;</li> <li>NuCare - Our mental health and wellness assistance program</li> <li>NuLanguage - Our language learning program</li> </ul> <h3>Our Nu Way of Working&nbsp;</h3> Our work model is hybrid and has cycles that can be from two to three months according to the business of ​​expertise. For every eight or twelve weeks of remote work, one will be at the office.<a href="https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/">https://blog.nu.com.mx/nu-anuncia-modelo-hibrido-de-trabajo/</a>&nbsp;</div>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.