PermitFlow

Customer Success Manager

Applied AI Engineer

Business Operations Manager

Enterprise Account Executive

Machine Learning Software Engineer

Fullstack Software Engineer

Staff Software Engineer

Permit Operations Lead

PermitFlow is seeking a Customer Success Manager to streamline construction permitting in the United States. The role involves managing a book of business, nurturing customer relationships, owning the customer lifecycle, and collaborating with operations and product teams. The ideal candidate will have B2B software customer success experience, a proactive and detail-oriented approach, and a strong focus on customer needs. Responsibilities include onboarding clients, ensuring satisfaction, developing intervention plans for at-risk customers, and providing user feedback to influence the product roadmap. This is an early-stage role contributing to process development and supporting a growing customer base.

<h1>🚀 About PermitFlow</h1> PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring. We’ve raised $5.5m+ led by Initialized Capital, Y Combinator, and the founders and executives from Zillow, PlanGrid, Thumbtack, Opendoor, Bluebeam, Uber, Twitter, HubSpot, Procore, Yelp, Brex, and more. Our team is remote first and consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting. <h3>✋ Who you are? </h3> <ul> <li> B2B Software Customer Success Expert: You've managed customers with 5-6 figure ACVs, and always take a pro-active approach that is thoughtful and detail-oriented.</li> <li> Customer Focused: Build and maintain strong, long-lasting customer relationships. You'll be the go-to for our customers who keenly understands their business needs and how PermitFlow can fit in to their growth and success.</li> <li> Thought Leader: Act as a key player in the CS process, iterating adoption all the way through advocacy.</li> <li> Analytical: You're take a data-driven approach and are able to gather, format, and interpret data to leverage in customer conversations.</li> </ul> <h3>✅ What You’ll Do: </h3> As an early Customer Success Manager at PermitFlow, you’ll work alongside the Head of Customer Success to both support our rapidly-growing customer base and develop and iterate on processes.&nbsp; <ul> <li>Manage a book of business comprised primarily of contractors and developers in the construction industry and nurturing stakeholder relationships with decision makers and influencers</li> <li>Own customer rollout, lifecycle management, renewal and expansion for your book of business</li> <li>Collaborate with our Permit Operations team to onboard clients and ensure their continued satisfaction with the platform</li> <li>Proactively build and project-manage intervention plans for at-risk customers</li> <li>Engage with Product and Operations leadership to provide user feedback and play a key role in developing the product roadmap</li> <li>Collaborate with the Head of Customer Success on internal initiatives, building process and laying the groundwork for future CSMs</li> </ul> The ideal candidate for this role is a proactive team player that is willing to dive in head first in the face of ambiguity, and a customer-first thinker who can rationalize the needs of our customers’ businesses with our own priorities. <h3>🙌 Qualifications &amp; Fit: </h3> <ul> <li>2-3 years of experience within the early stage tech startup space</li> <li>Excellent communication and negotiation skills, with the ability to deliver presentations and demonstrations effectively</li> <li>Self-motivated and driven, with a passion for building strong customer relationships</li> <li>Willing to dive in head first in the face of challenges and ambiguity</li> <li>Experience in the construction industry (and ideally permitting) is a strong plus!</li> </ul> <h3>💙 Benefits: </h3> <ul> <li>📈 Equity packages</li> <li>💰&nbsp;Competitive Salary</li> <li>🩺&nbsp;100% Paid health, dental &amp; vision coverage</li> <li>💻 Company issued laptop.</li> <li>🎧 Home office &amp; equipment stipend</li> <li>🍽️ Lunch &amp; Dinner provided via UberEats w/ a fully stocked kitchen</li> <li>🚍 Commuter benefits</li> <li>🎤 Team building events</li> <li>🌴 Unlimited PTO</li> </ul>

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Pinterest

Software Engineer II

Manager II, Revenue Collections

Senior Manager, Business Development, Martech Partners

Mid-Market Account Executive

As an engineer on the Data Engineering team at Pinterest, you will provide intelligence to the company to enable better product decisions. You will utilize the latest advances in large-scale data processing to uncover insights in data. You will work on building critical data pipelines and solutions with a world-class team of engineers towards the mission of enabling planet-scale, data-driven products and insights at Pinterest. Responsibilities include working with cross-functional stakeholders to design and architect data and analytics solutions, building robust data pipelines, tooling and platform solutions, and creating critical datasets for analytical use cases.

<div>About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the <a href="https://www.pinterestcareers.com/our-life/pinflex/">flexibility</a> to do your best work. Creating a career you love? It’s Possible.</div>As an engineer on the Data Engineering team you'll provide intelligence to the rest of the company that will enable making better product decisions. You’ll make use of the latest advances in large scale data processing to uncover insights in data. You’ll work on building critical data pipelines and solutions with a world-class team of engineers towards the mission of enabling planet-scale, data-driven products and insights at Pinterest. What you’ll do: <ul> <li>Work with cross functional stakeholders to design and architect data and analytics solutions</li> <li>Build robust data pipelines, tooling and platform solutions which collect, process, and compute large datasets</li> <li>Create critical datasets for analytical use cases, machine learning and many other strategic initiatives </li> <li>Drive efforts to improve code and data quality, optimize data processing platforms, physical data storage and increase operational resilience. </li> </ul> What we’re looking for: <ul> <li>4+ years of industry experience</li> <li>Bachelor’s degree in a relevant field such as computer science or equivalent experience</li> <li>Proficient in SQL, Python and Scala/Java using Apache Spark or any other distributed framework</li> <li>Passionate about working with data at hundreds of petabytes scale </li> </ul> Relocation Statement: <ul> <li> This position is not eligible for relocation assistance. Visit our <a href="https://www.pinterestcareers.com/pinflex/">PinFlex</a> page to learn more about our working model.</li> </ul> In-Office Requirement Statement: <ul> <li>We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.</li> <li>This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.</li> </ul> #LI-HYBRID #LI-DL2<div>Our Commitment to Inclusion: <div>Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete <a href="https://forms.gle/sS24D4WboEKUZMQK6">this form</a> for support. <div> </div> </div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.