ShopMy

Manager, Creator Experience

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ShopMy is hiring a Manager, Creator Experience to lead the strategic management and growth of our top-earning creators. You will serve as the primary relationship owner for a portfolio of influential digital talent, acting as a trusted advisor to maximize their earnings, deepen their engagement, and advocate for their needs across ShopMy. This role combines high-touch partnership with scalable strategies, collaborating cross-functionally to ensure creators receive best-in-class support and surfacing insights that shape ShopMy’s growth.

Account Executive

Join ShopMy – Powering the Future of Digital MarketingShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products.We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!About The Role:ShopMy is hiring a Manager, Creator Experience to lead the strategic management and growth of our top-earning creators. You will serve as the primary relationship owner for a portfolio of influential digital talent, acting as a trusted advisor to maximize their earnings, deepen their engagement, and advocate for their needs across ShopMy.This role is highly creator-facing and combines high-touch partnership with scalable strategies. You’ll collaborate cross-functionally with Product, Marketing, Client Strategy, and Data teams to ensure creators consistently receive best-in-class support while surfacing insights that shape ShopMy’s growth.Your Impact to The Role:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategic Creator Partnerships: Manage and grow a portfolio of top-tier creators, ensuring long-term retention and success.</li><li class="leading-relaxed">Performance Insights & Growth: Analyze creator performance data and provide actionable recommendations that drive revenue.</li><li class="leading-relaxed">Cross-Functional Collaboration: Partner with internal teams to scale best practices and serve as an advocate for creators, all to deliver a seamless creator experience.</li><li class="leading-relaxed">Team Leadership: Mentor and support junior team members to strengthen the overall team’s support of Creators.</li></ul>You Are Energized By:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Building trusted relationships with high-profile creators</li><li class="leading-relaxed">Turning performance data into strategies that unlock growth</li><li class="leading-relaxed">Anticipating creator needs and solving challenges quickly</li><li class="leading-relaxed">Thriving in a fast-paced, high-growth environment</li><li class="leading-relaxed">Driving measurable results while supporting team growth</li></ul>What We Are Looking For:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s Degree</li><li class="leading-relaxed">4–6 years of experience in customer success, account management, partnerships, or creator economy roles</li><li class="leading-relaxed">Proven track record of managing and growing high-profile accounts or creator relationships</li><li class="leading-relaxed">Strong communicator with the ability to influence and advise top-tier talent</li><li class="leading-relaxed">Analytical and strategic thinker with strong problem-solving skills</li><li class="leading-relaxed">Familiarity with creator platforms, affiliate programs, and digital marketing tools a plus</li><li class="leading-relaxed">Proficiency in Salesforce and Looker also a plus</li></ul>In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.New York Pay Range$100,000 - $115,000 USDThe provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!ShopMy offers a bundle of benefits on top of being a great place to work.Our teammates are provided benefits such as:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical & Dental Coverage at 70%</li><li class="leading-relaxed">Equity in ShopMy</li><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">14 weeks of parental leave</li><li class="leading-relaxed">Reimbursements up to $200/month to spend on teammate outings</li><li class="leading-relaxed">401k program (3% automated contribution from ShopMy!)</li><li class="leading-relaxed">Wellhub Membership</li><li class="leading-relaxed">Company retreats</li><li class="leading-relaxed">Opportunity to monetize your influence- all employees build out a ShopMy page!</li><li class="leading-relaxed">Birthday PTO</li></ul>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">JOB SUMMARY</h2>The Facility Coordinator is primarily responsible for preparing and managing all overall facility project correspondence as well as the overall administrative/document controls functions that are critical to the development of large multi-faceted themed attractions and ensuring these are completed in accordance with established policies and procedures. This includes the oversight of all the related project development, facility and construction functions, including accurate and timely entry of action items and/or processes; transmittals; note vault construction daily reports, project meeting minutes; and tracking systems for facility project team.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">MAJOR RESPONSIBILITIES</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manages various action items or processes. This includes, but is not limited to transmittals for document controls, architecture & engineering, general contractor, and any tier sub contractor; meeting minutes, request for information (RFIs), correspondence, spreadsheets; quality check of directives/potential change orders (PCOs); and note vault construction daily reports. Initiate and close out documentation based on established policies and procedures.</li><li class="leading-relaxed">Coordinates with responsible individuals (RIs) in order to track and report status updates to project management on an on-going basis for vendor deliverables.</li><li class="leading-relaxed">Partners with the legal department to communicate with contractors/vendors as needed by providing project updates, scope revisions and schedule changes to ensure contractors/vendors remain informed on project status at all times.</li><li class="leading-relaxed">Partners with finance to ensure accurate commitment of project expenditures and to ensure timely and accurate processing of directives and change orders.</li><li class="leading-relaxed">Responsible for identifying ways to improve the efficiency/accuracy of the project documentation process which is critical to maintenance of overall project schedule.</li><li class="leading-relaxed">Prepares overall project correspondence. Assists with the implementation and compliance of established project documentation policies and procedures.</li><li class="leading-relaxed">Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities.</li><li class="leading-relaxed">Perform other duties as assigned.</li></ul>#LI-onsite<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">QUALIFICATIONS</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">SCOPE</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Works within the project management system for the assigned project; produces and provides correspondence and coordination between Universal and contractors/vendors.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">QUALIFICATIONS</h3>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency in Microsoft Office programs.</li><li class="leading-relaxed">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li class="leading-relaxed">Consistent attendance is a job requirement.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">EDUCATION:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Construction Management or Accounting is preferred.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">EXPERIENCE</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Project management / construction related experience; or equivalent combination of education and experience. 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