SoftSwiss

L1 Support Engineer

Product Manager – Senior

Financial Specialist – Middle

Retention & Content Manager – Senior

PSP Support Agent – Junior

Retention Specialist – Middle

Sales Manager - Senior

HR Business Partner - Middle

Payments Lead

SOFTSWISS is looking for a Workplace Engineer L1 to strengthen its IT Support team. This role focuses on workplace stability, endpoint management, access administration, and operational improvements. The ideal candidate is hands-on, proactive, and comfortable taking ownership of standard workplace processes while escalating non-standard or infrastructure-level issues. The position involves providing advanced first-line and second-line support for corporate workstations, managing user lifecycle processes, and overseeing corporate equipment.

Data Analyst – Senior

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">We are looking for a Workplace Engineer L1 to strengthen our IT Support team. This role focuses on workplace stability, endpoint management, access administration, and operational improvements. The ideal candidate is hands-on, proactive, and comfortable taking ownership of standard workplace processes while escalating non-standard or infrastructure-level issues.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key responsibilities:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>User Support & Workplace</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide advanced first-line and second-line support for corporate workstations (Windows, macOS)</li><li class="leading-relaxed">Independently troubleshoot and resolve most workplace-related incidents without escalation</li><li class="leading-relaxed">Perform root-cause analysis for recurring workplace issues</li><li class="leading-relaxed">Restore and reimage operating systems after failures or performance degradation</li><li class="leading-relaxed">Install, configure, and maintain corporate software and endpoint security tools</li><li class="leading-relaxed">Support printers, peripherals, and workplace-related services</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Access & Identity Management</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage user lifecycle processes (joiners, movers, leavers)</li><li class="leading-relaxed">Create and maintain user accounts in AD, Google Workspace, and other corporate systems</li><li class="leading-relaxed">Assign, review, and adjust access rights using predefined roles and policies</li><li class="leading-relaxed">Configure access to banking platforms, electronic document signing systems, and government or specialized portals</li><li class="leading-relaxed">Manage physical access control systems (issuing, replacing, updating, and deactivating access cards)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Equipment & Asset Management</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the full lifecycle of corporate equipment (procurement, deployment, reuse, decommissioning)</li><li class="leading-relaxed">Maintain accurate asset and inventory records (1C or equivalent systems)</li><li class="leading-relaxed">Coordinate equipment repair, replacement, and warranty processes</li><li class="leading-relaxed">Advise on workplace hardware standards and custom PC configurations</li><li class="leading-relaxed">Participate in procurement planning and vendor communication</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Automation & Standardization</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Improve workplace support processes through standardization and documentation</li><li class="leading-relaxed">Contribute to automation of routine tasks using scripts, templates, or workflows</li><li class="leading-relaxed">Maintain and improve onboarding and offboarding procedures</li><li class="leading-relaxed">Participate in testing and rollout of new workplace tools and services</li><li class="leading-relaxed">Act as a point of knowledge escalation for L1 support engineers</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Documentation & Collaboration</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create and maintain workplace-related SOPs and knowledge base articles</li><li class="leading-relaxed">Document known issues, workarounds, and standard solutions</li><li class="leading-relaxed">Collaborate with L2, Infrastructure, and Security teams</li><li class="leading-relaxed">Coordinate with external vendors and service providers</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills & Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong practical experience with Windows operating systems in a corporate environment</li><li class="leading-relaxed">Good understanding of endpoint security principles (antivirus, encryption, access control)</li><li class="leading-relaxed">Hands-on experience supporting macOS at workplace level</li><li class="leading-relaxed">Experience working with Active Directory (user and group management)</li><li class="leading-relaxed">Understanding of Group Policy basics</li><li class="leading-relaxed">Ability to work independently and take ownership of tasks</li><li class="leading-relaxed">English proficiency level B1 or higher</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Basic Windows Server administration experience</li><li class="leading-relaxed">PowerShell or other scripting experience for automation</li><li class="leading-relaxed">Familiarity with MDM solutions (Intune, Jamf, or equivalents)</li><li class="leading-relaxed">Experience working with Jira and Confluence</li><li class="leading-relaxed">Basic networking knowledge (Wi-Fi, switches, VLANs)</li><li class="leading-relaxed">Familiarity with virtualization platforms (VMware, Hyper-V)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we offer:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive Mental Health Programme</li><li class="leading-relaxed">Private insurance</li><li class="leading-relaxed">Sports program compensation</li><li class="leading-relaxed">Free online English lessons</li><li class="leading-relaxed">An additional 1 Day off and 4 Sick days per calendar year</li><li class="leading-relaxed">Generous referral program</li><li class="leading-relaxed">Training, internal workshops, and participation in international professional conferences and corporate events</li></ul>

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We are actively searching for an Associate for our Global Revenue Accounting team. The candidate will be responsible for performing selected day-to-day responsibilities of the group at BlackRock, including closing of books and reconciliation of certain accounts. The ideal candidate will be detail-oriented, highly analytical, and proactive in identifying and implementing process changes to improve accuracy, internal controls, and efficiencies. They should thrive in a fast-paced and growing environment.

<p>BlackRock is a global asset manager and technology provider. Our purpose is to help more and more people experience financial well-being. We help millions of people invest to build savings that serve them throughout their lives. We make investing easier and more affordable. We advance sustainable investing because our conviction is it delivers better outcomes for investors. We contribute to a more resilient economy that benefits more people.</p><p>Together with our clients, we’re contributing to a more equitable and resilient world – today and for generations to come. That’s why, we’re asking bigger questions – of ourselves, our industry, and the world at large. Questions that challenge convention and give rise to new thinking. Because the bigger questions we ask, the bigger actions we can take. &nbsp;<br>&nbsp;<br>Follow us for global insights shaping the economy, innovative thinking around the path to net zero and more information on culture and careers at BlackRock.</p><p>https://bit.ly/3n6Fxdy</p>

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About this role</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Overview of Responsibilities</h4><p class="my-4 text-gray-700 leading-relaxed">We are actively searching for an <strong>Associate</strong> for our Global Revenue Accounting team. The candidate will be responsible for performing selected day-to-day responsibilities of the group. Responsibilities include closing of books and reconciliation of certain accounts.</p><p class="my-4 text-gray-700 leading-relaxed">The ideal candidate will be detail oriented, highly analytical and pro-active with respect to identifying and implementing process change to obtain increased accuracy, improved internal controls and greater efficiencies. Additionally, the candidate should be able to flourish in an extremely fast-paced and growing environment.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Key Responsibilities:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prepare and record monthly revenue accruals</li><li class="leading-relaxed">Prepare balance sheet and profit & loss trends along with variance analysis</li><li class="leading-relaxed">Prepare monthly balance sheet and cash reconciliations</li><li class="leading-relaxed">Liaise with fund accountants and external/ internal administrators to resolve variances in AUM, advisory administrative fees, and waivers</li><li class="leading-relaxed">Prepare analysis for quarterly external reporting disclosures</li><li class="leading-relaxed">Maintain client master database and other billing related information on an ongoing basis</li><li class="leading-relaxed">Ensure strong adherence to and strengthen internal controls</li><li class="leading-relaxed">Support statutory audits by providing backups and schedules</li><li class="leading-relaxed">Implement process improvements</li><li class="leading-relaxed">Liaise with local controllers, operations, and business teams</li><li class="leading-relaxed">Assist on special requests and provide timely responses to internal departments and external parties</li><li class="leading-relaxed">Work on ad-hoc projects</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required Education, Training and Licenses:</h4><p class="my-4 text-gray-700 leading-relaxed">Chartered Accountant / Postgraduate in Finance with 5-6 years of experience, preferably in financial services</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Required experience & skills:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Thorough knowledge of internal controls as they relate to accounting operations of a publicly traded entity.</li><li class="leading-relaxed">Proactive, detail-oriented and ability to work well in fast-paced environment.</li><li class="leading-relaxed">Self-starter with the ability to set priorities and successfully multi-task.</li><li class="leading-relaxed">Ability to work with large volumes of data and maintain high levels of accuracy</li><li class="leading-relaxed">Excellent verbal and written communication and interpersonal skills</li><li class="leading-relaxed">Strong work ethics</li><li class="leading-relaxed">Good qualitative, quantitative, analytical and organization skills</li><li class="leading-relaxed">Ability to prioritize tasks and ability to meet deadlines</li><li class="leading-relaxed">Good working knowledge of MS Office, especially MS Excel</li><li class="leading-relaxed">Experience in working with offices in other countries would be an advantage</li><li class="leading-relaxed">Experience with Oracle ledger system would be an advantage</li><li class="leading-relaxed">Experience in handling a team would be preferred</li><li class="leading-relaxed">Strong understanding of accounting principles and ability to guide team members</li><li class="leading-relaxed">Ability to assess bottlenecks and implement solutions to help process and team at large</li><li class="leading-relaxed">Ability to assess control gaps and implement checks to mitigate risk.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Our benefits</h4><p class="my-4 text-gray-700 leading-relaxed">To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Our hybrid work model</h4><p class="my-4 text-gray-700 leading-relaxed">BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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