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SOFTSWISS is seeking a highly motivated Senior Product Data Analyst to join its expanding team. The role involves transforming data into actionable insights to guide product decisions and measure the impact of features on key business and partner metrics. The analyst will work closely with Product Managers and Business Analysts, design event-based tracking, run comprehensive product analytics, and build and maintain BI dashboards.

Incident Response Analyst

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">SOFTSWISS is hiring a Product Data Analyst. We are looking for a highly motivated Product Data Analyst to join our team.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Purpose of the role:</h2><p class="my-4 text-gray-700 leading-relaxed">We are looking for a Product Data Analyst to turn data into actionable insights, guiding product decisions and measuring the impact of features on key business and partner metrics.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with Product Managers and Business Analysts: participate in SRS / feature scoping discussions; help define feature goals and product metrics</li><li class="leading-relaxed">Design event-based tracking: define which events and properties should be logged; ensure events can be connected to business and user metrics</li><li class="leading-relaxed">Run product analytics: funnels, cohorts, retention, LTV, conversion analysis; feature impact evaluation (before/after, A/B tests, experiments)</li><li class="leading-relaxed">Build and maintain BI dashboards (preferably in Tableau): product usage dashboards; business and operational reports</li><li class="leading-relaxed">Perform ad-hoc analyses for product, account management and sales teams</li><li class="leading-relaxed">Monitor data quality and validate tracking implementation</li><li class="leading-relaxed">Document metrics, event schemas and key research findings</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience as a Product Analyst / Data Analyst</li><li class="leading-relaxed">Strong SQL is a must: complex joins, window functions, CTEs and basic query optimization</li><li class="leading-relaxed">Experience with ClickHouse or strong willingness and ability to ramp up quickly (hands-on ClickHouse experience is a big plus)</li><li class="leading-relaxed">Python for analytics: pandas, numpy; Jupyter notebooks, building analysis and visualisations</li><li class="leading-relaxed">Experience with BI tools, ideally Tableau</li><li class="leading-relaxed">Solid understanding of product analytics: user and business metrics, cohorts, retention, funnels, basic principles of A/B testing and experimentation</li><li class="leading-relaxed">Ability to translate a business question into an analytical task and back: propose metrics, cuts and methodology, explain results in a clear, non-technical way</li><li class="leading-relaxed">English В1+: comfortable reading documentation and written communication; calls with English-speaking colleagues/clients are a plus</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in iGaming / fintech / B2B SaaS / marketing platforms</li><li class="leading-relaxed">Participation in event tracking / logging design together with BA/PM/engineering</li><li class="leading-relaxed">Understanding of iGaming unit economics (deposits, bonuses, bets, NGR, etc.)</li><li class="leading-relaxed">Basic statistics: confidence intervals, p-values, common pitfalls in experiment interpretation</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full-time remote work opportunities and flexible working hours</li><li class="leading-relaxed">Private insurance</li><li class="leading-relaxed">Additional 1 Day Off per calendar year</li><li class="leading-relaxed">Sports program compensation</li><li class="leading-relaxed">Comprehensive Mental Health Programme</li><li class="leading-relaxed">Free online English lessons with a native speaker</li><li class="leading-relaxed">Generous referral program</li><li class="leading-relaxed">Training, internal workshops, and participation in international professional conferences and corporate events</li></ul>

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Osmo is a digital olfaction company on a mission to give computers a sense of smell to improve human health and wellbeing. They are seeking a highly meticulous and olfactively acute individual to join their team as a Contract Sensory Panelist (Fragrance). This specialized, part-time contract role is dedicated to generating high-quality sensory data that fuels Osmo's Olfactory Intelligence models, requiring a superior sense of smell to characterize fragrance compounds and formulas.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who we are at Osmo:</h2><p class="my-4 text-gray-700 leading-relaxed">Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory.</p><p class="my-4 text-gray-700 leading-relaxed">Olfactory Intelligence has applications across industries including fragrance, manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone. Osmo is headquartered in New York, NY, with a new facility in New Jersey, and offices in Somerville, MA.</p><p class="my-4 text-gray-700 leading-relaxed">Osmo is seeking a highly meticulous and olfactively acute individual to join our team as Contract Sensory Panelist (Fragrance). This is a specialized, part-time contract role dedicated exclusively to generating high-quality sensory data that fuels our Olfactory Intelligence models.</p><p class="my-4 text-gray-700 leading-relaxed">Successful candidates will utilize their superior sense of smell to characterize the behavior, performance, and stability of fragrance compounds and fragrance formulas, directly contributing to the digitization of scent. We are looking for individuals with a genuine passion for fragrance and a methodical approach to objective evaluation.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Contract Details</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Position Type</strong>: Part-Time Contractor (Dedicated to Sensory Panels)</li><li class="leading-relaxed"><strong>On-Site Hours</strong>: 7 hours per day, 5 days/week (4 hours of evaluation with a mandatory 1-hour break)</li><li class="leading-relaxed"><strong>Hourly Rate</strong>: $30/hour</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Dedicated Olfactory Evaluation</strong>: Since smelling is an essential function of this role, you will spend a set number of hours per day actively smelling and evaluating fragrance samples in various formats.</li><li class="leading-relaxed"><strong>Data Annotation</strong>: Generate highly precise, objective sensory data by performing character and intensity annotations based on Osmo’s internal scales and taxonomic lexicon.</li><li class="leading-relaxed"><strong>Stability & Performance Testing</strong>: Evaluate the evolution of odor profiles over time, measuring fragrance integrity and performance in samples pulled from stability chambers and various application tests.</li><li class="leading-relaxed"><strong>Panel Participation & Protocol Adherence</strong>: Act as a dedicated, reliable sensory panelist, rigorously following established protocols and maintaining the highest standards of objectivity and focus.</li><li class="leading-relaxed"><strong>Training & Calibration</strong>: Participate in required training sessions to ensure high alignment with other panelists and consistency across data points.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Proven Olfactory Acuity</strong>: Demonstrated ability to reliably perceive, differentiate, and describe nuanced odor characteristics is essential. (Candidates will be required to pass a sensory acuity screening.)</li><li class="leading-relaxed"><strong>Focus and Discipline</strong>: Proven ability to maintain a high level of concentration and meticulousness during long-duration, repetitive sensory tasks.</li><li class="leading-relaxed"><strong>Methodical Approach</strong>: A methodical, objective mindset capable of separating personal preference from analytical sensory assessment.</li><li class="leading-relaxed"><strong>Aptitude for Learning</strong>: Eagerness and ability to quickly learn and apply Osmo’s internal scales, definitions, and complex olfactive taxonomy.</li><li class="leading-relaxed"><strong>Reliability</strong>: High level of professionalism, reliability, and commitment to the scheduled daily working hours.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Ways to Stand Out</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Passion for Scent</strong>: A genuine, deep-seated passion for fragrance or olfactory science.</li><li class="leading-relaxed"><strong>Descriptive Vocabulary</strong>: Experience articulating sensory perceptions using descriptive language beyond simple hedonic (like/dislike) terms.</li><li class="leading-relaxed"><strong>Scientific Interest</strong>: Background or strong interest in chemistry, biology, or psychology, providing a basis for understanding how scent functions.</li></ul><p class="my-4 text-gray-700 leading-relaxed">If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches.</p><p class="my-4 text-gray-700 leading-relaxed">Base salary is just one component of Osmo’s total rewards package, which is designed to support the well-being, growth, and long-term success of our team members. Our comprehensive package includes health, dental, and vision coverage; a 401(k) retirement savings plan with company match; flexible paid time off and company holidays; and equity or incentive compensation for eligible roles. Actual compensation will vary based on factors such as experience, skills, location, internal equity, and other relevant business considerations. Osmo regularly reviews pay ranges to ensure they remain competitive, equitable, and aligned with current market data.</p><p class="my-4 text-gray-700 leading-relaxed">All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.</p><p class="my-4 text-gray-700 leading-relaxed">Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.</p><p class="my-4 text-gray-700 leading-relaxed">In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire</p>

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