Our team consists of skilled developers, artists, designers, producers, and managers, with certain roles spanning multiple projects. Within Thera Bytes, small teams focus on developing games and solutions in game technology.​Core valueswe persue:​Ideas are our lifebloodCommunication is the basis for successTeam play always comes firstWe strive for excellence in executionOur desire to entertain our audience is inherent​We operate within a work environment characterized by exceptionally flat hierarchies. Moreover, we entrust substantial responsibility to each creative lead within specific game teams. This approach empowers each team to exert maximum influence and authority in making pivotal decisions concerning their respective games.​

thera bytes

Senior 3D Generalist

Freelance Game Designer

Thera Bytes, an indie game dev studio in Munich, seeks a Senior 3D Artist with 5+ years of experience. You will own the 3D art process, maintain quality and pipelines, and bridge the art team and management. Responsibilities include modeling, texturing, and optimizing characters, props, and environments; integrating assets into Unreal Engine; defining visual direction; streamlining workflows; and communicating between artists and leadership. The role offers a voice in game development and art creation, varied projects, and significant responsibility within a collaborative team.

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Eneba is building an open, safe, and sustainable marketplace for gamers, supporting over 9 million active users with unparalleled trust and accessibility. The customer support team delivers world-class user experience across web and mobile, helping users buy, sell, and browse. They are a united team focused on continuous service improvements, teamwork, learning, and building new solutions to support Eneba’s hyper-growth.

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About EnebaWe’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports more than 9m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.About your teamWelcome to the world of Eneba customer support. We’re delivering world-class user experience across our marketplace and we’re having a blast while doing it! Buy, sell, explore or simply browse around on Eneba web and mobile. We’re here to help and support where needed.We’re united behind each other as a team, and drive continuous improvements of our service. We’ve started small, and are scaling fast, and we care deeply about teamwork, learning, building new solutions, and supporting Eneba’s hyper-growth.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide an excellent customer experience via email, live chat, and social media.</li><li class="leading-relaxed">Ensure a seamless transaction process throughout our marketplace at all times.</li><li class="leading-relaxed">Actively drive resolution of customer issues resulting in customer satisfaction and retention.</li><li class="leading-relaxed">Maintain and/or improve your team’s Customer Support Metrics.</li><li class="leading-relaxed">Collaborate, problem-solve, and/or strategize with team members in order to identify opportunities for improvements and growth.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ years of experience providing support to clients/users via email, phone, live chat, bots, and/or social media.</li><li class="leading-relaxed">Comfort and ability to support users in verbal and written English.</li><li class="leading-relaxed">Sense of urgency, and appreciation for clear and timely communication with both - users and teammates.</li><li class="leading-relaxed">Ability to effectively prioritize as part of the team, and delivery individually.</li><li class="leading-relaxed">Ability to work by shifts based on business need.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Gross salary: EUR 1045-1355</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.</li><li class="leading-relaxed">We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred.</li></ul>What it’s like to work at Eneba*Opportunity to join our Employee Stock Options program.*Opportunity to help scale a unique product.*Various bonus systems: performance-based, referral.*Paid volunteering opportunities.*Work location of your choice: office, remote, opportunity to work and travel.*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice <a href="https://www.eneba.com/candidate-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.eneba.com/candidate-privacy-notice</a>

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