Acceptance Mechanic (all genders)

1 Day ago • All levels

Job Summary

Job Description

As an acceptance mechanic, you will be the interface between the workshop and sales. You will offer every customer professional help and create a positive experience. Your main tasks include selling service packages and services, allocating and evaluating service levels, handling warranty and working with external partners, and communicating with customers before and after repairs. You should be structured, meticulous, and able to work independently, with experience in handling high-quality bikes. Additional perks include interesting purchasing conditions for personal use, a "Bike to Work" bonus, and a TREK Rental Program.
Must have:
  • Completed training and several years of experience as a two-wheeled mechanic.
  • Structured, careful, and independent working.
  • Experience in dealing with high-quality bikes
Good to have:
  • Trainer suitability is desirable
Perks:
  • Open, dynamic team
  • Modern working environment, "Great Place to work" certified company
  • Interesting employment conditions
  • Interesting purchasing conditions for personal use
  • Bike to Work – earn an additional bonus by cycling
  • TREK Rental Program – gives you the opportunity to use a bike from our range free of charge
  • Company pension scheme

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

Trek Bicycle ist ein global führender Hersteller von innovativen Fahrrädern und Fahrradzubehör. Wir bauen ausschließlich Produkte, die wir lieben, wir leben absolute Kundenorientierung und wir verändern die Welt, indem wir mehr Menschen aufs Fahrrad bringen. Hierfür entwickeln und produzieren wir mit über 5.500 Mitarbeiter:innen innovative Produkte – und das bereits seit 1976. Weitere Infos findest du auf www.trekbikes.com.

Für unseren Trek Store in München suchen wir zum nächst möglichen Zeitpunkt eine:n

Annahmemechaniker (all genders)

Über die Funktion:

Als Annahmemechaniker bist du die Schnittstelle zwischen der Werkstatt und dem Verkauf. Du bietest jedem Kunden professionelle Hilfe und schaffst ein positives Erlebnis.

Was wir dir bieten:

  • offenes, dynamisches Team
  • Modernes Arbeitsumfeld, "Great Place to work" -zertifiziertes Unternehmen
  •  Eigenverantwortung und interessante Anstellungsbedingungen
  • Interessante Einkaufskonditionen für den Eigenbedarf
  • Bike to Work – verdiene dir einen zusätzlichen Bonus durch Fahrradfahren
  • TREK Rental Programm – gibt dir die Möglichkeit ein Bike aus unserem Sortiment kostenlos zu nutzen
  • betriebliche Altersvorsorge

Deine Hauptaufgaben:

  • Verkauf von Servicepaketen und Dienstleistungen
  • Einteilung und Bewertung nach den verschiedenen Service Level
  • Garantieabwicklung und Zusammenarbeit mit externen Partnern
  • Kommunikation mit den Kunden vor und nach der Reparatur

Dein Profil:

  • Abgeschlossene Ausbildung und mehrjährige Erfahrung als Zweiradmechaniker:in
  • Strukturiertes, sorgfältiges und selbständiges Arbeiten
  • Erfahrung im Umgang mit hochwertigen Bikes
  • Ausbildereignung ist wünschenswert

Bist du begeistert?

Möchtest du Teil der Trek-Familie werden? Bringst du die Bereitschaft mit, dich in komplexe technische Sachverhalte einzuarbeiten und hast speziell in der Hochsaison viel Durchhaltevermögen und Motivation? Dann bist du bei uns genau richtig!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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About The Company

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

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