Account Manager
Job Summary
Job Description
This position supports Account Executives by working with the broader Sales Strategy and cross-functional teams to establish and grow revenue-generating accounts in all presale-related activities. The responsibilities include assisting in proactive outreach, media planning in the RFP process, and inventory management. The role involves collaborating with cross-functional teams, leading client conversations, and maintaining order management systems. Additionally, the Account Manager will transition sold campaigns to the Client Services team and review campaign performance for upsell opportunities. This role will report to the Senior Account Manager.
Must have:
- Experience in digital Account Management or Media Planning.
- Knowledge of sales & digital publishing process.
Good to have:
- Interest in advancing to an Account Executive role.
- Familiar with CRM and OMS softwares.
Perks:
- Competitive salaries.
- Robust health and wellness benefits.
- Flexible Time Off.
9 skills required
Job Details
The Opportunity
theSkimm’s Sales team, now part of Everyday Health Group, is a growing group of experienced, resourceful, and scrappy hustlers. We pull out all of the stops to get sh*t done, whether that’s working with agencies and clients directly, seeking out third-party partnerships to drive incremental revenue alongside top of the funnel growth, or contributing to the growth and efficiency of our pre and post-sales operations.
This position will support Account Executives by working with the broader Sales Strategy and cross-functional teams to establish and grow revenue-generating accounts in all presale-related activities; including assisting in proactive outreach, media planning in the RFP process, and inventory management. This role will report to the Senior Account Manager.
Key Responsibilities
- Apply expertise of theSkimm’s bespoke product catalog to build strategic media plans in agency/client templates & internal management systems based on rate and inventory guidelines, client KPIs, and packaging strategies
- Act as the right-hand partner to Account Executives in the sales process, meticulously shepherding deals from pre-sale to close, including but not limited to identifying potential leads, nurturing client relationships by managing correspondence, providing media plan revisions, flighting, specs, production timelines, benchmarks, and required assets
- Collaborate with cross-functional teams like Production (Client Services), Brand Strategy, Growth Marketing, and Revenue Operations to build first-to-market opportunities that can be leveraged for RFPs or added to theSkimm’s product suite
- Lead conversations with clients and internal ops teams to process Insertion Orders for sold programs
- Update and maintain order management systems, including but not limited to; proposal entries, revisions, status updates, and calendar reservations for media placements across all Skimm products throughout the lifecycle of the campaign
- Transition sold campaigns to the Client Services team, ensuring a smooth transition from pre-to-post sale and a success campaign launch
- Collaborate with Sales Insights team to review and analyze campaign performance, identifying upsell opportunities by translating data into actionable sales strategies
Job Qualifications
- Minimum of 2-3 years experience in digital Account Management or Media Planning in a client-facing role at a digital media agency or publisher
- Knowledgeable of sales & digital publishing process across bespoke advertising solutions including but not limited to: native content creation across newsletter, podcast, social, video, web, and experiential.
- Interest in advancing to a Account Executive role will be considered a plus
- Familiar with CRM and OMS softwares like Boostr, Salesforce, or Operative.One
- Exceptionally details and organized individual with excellent written and verbal communication skills
- Strategic mindset and a solution-oriented attitude, capable of being flexible and effectively dealing with changes in priorities or ambiguity
- Thrive working in a fast-paced, multitasking, deadline-oriented environment
- Bachelor's degree required
About Everyday Health Group
Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 74 million health consumers and over 890,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare providers, consumers and payers with trusted content and services delivered through Everyday Health Group’s world-class brands.
Our Culture and Values
We created our values together to guide our collective purpose and pursuits. We are collaborators and problem solvers. We empower one another to make informed decisions and to be enabled towards action. We embrace success. We recognize that innovation can spark and be born from any of us no matter our individual role or background. We encourage open mindedness and sensitivity to each other and our environment. Our personal and professional passions get ignited, nurtured and supported. We value that doing is greater than talking as the most measurable means of impact. Our collective purpose to deliver enlightened audience experiences with trusted brands is what drives the success of our business and our professional satisfaction.
Life at Everyday Health
At Everyday Health Group, a division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.
Everyday Health offers competitive salaries in addition to robust health and wellness benefits including medical, dental, vision, life and disability benefits, Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic, flexible work environment where you can see the direct impact of your performance, then Everyday Health is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.
Everyday Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Note: The salary compensation for this role is $80,000 to $90,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.
#everydayhealth
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