Account Manager

1 Month ago • 2 Years + • Account Management

Job Summary

Job Description

We are seeking a dynamic and results-driven Account Manager to support the growth and retention of our Slingo and slot games portfolio. This role is perfect for someone familiar with the fast-paced iGaming industry, adept at building client relationships, identifying commercial opportunities, and ensuring operational excellence. Key responsibilities include serving as the primary point of contact for operators, driving sales growth and revenue generation through upselling and cross-selling, supporting new client onboarding, monitoring performance, staying informed about market trends and regulations, and collaborating with internal teams for excellent client support.
Must have:
  • 2+ years client-facing experience
  • Proven success in account management
  • Strong communication skills
  • Comfortable with CRM/data platforms
  • Strong analytical skills
  • Customer-focused
  • Excellent verbal/written communication
Good to have:
  • Experience in online gambling or fintech
  • iGaming industry knowledge
  • Experience with Salesforce/Monday
  • Experience with Tableau/Excel
Perks:
  • Competitive base salary with commission
  • Company pension scheme
  • 30 days holiday plus public holidays
  • Healthcare
  • Regular social events
  • Remote-first culture
  • Flexible working hours
  • International travel opportunities
  • Industry networking
  • Dynamic, collaborative team environment

Job Details

OVERVIEW OF ROLE

We’re looking for a dynamic and results-driven Account Manager to support the growth and retention of our Slingo and slot games portfolio. This role is ideal for someone who understands the fast-paced world of iGaming, and who thrives on building client relationships, identifying commercial opportunities, and ensuring operational excellence.

KEY RESPONSIBILITIES

  • Client Relationship Management: Serve as the primary point of contact for a portfolio of operators, ensuring high satisfaction and long-term engagement.
  • Sales Growth & Revenue Generation: Identify upselling and cross-selling opportunities within existing accounts; contribute to meeting monthly, quarterly, and annual revenue targets.
  • Onboarding & Integration: Support new client onboarding, liaising with internal teams (product, compliance, tech, marketing) to ensure smooth launches.
  • Performance Monitoring: Track client KPIs and campaign performance, proactively addressing underperformance and identifying ways to optimise.
  • Market Intelligence: Stay current on global gambling regulations, competitive trends, and player behavior to support in remaining compliant and competitive.
  • Reporting: Deliver regular performance and strategic review presentations to clients and internal stakeholders.
  • Collaboration: Work cross-functionally with internal teams to ensure clients receive excellent support and service.

ABOUT YOU   

  • 2+ years of experience in a client-facing role, preferably within online gambling, digital media, or fintech.
  • Proven success in managing commercial accounts, increasing revenues, and building long-term client relationships.
  • Strong communication and interpersonal skills.
  • Comfortable using CRM tools (e.g., Salesforce, Monday) and data platforms (e.g. Tableau, Excel).
  • Strong analytical skills or keen interest and willingness to learn
  • Excellent Interpersonal relationship skills
  • Excellent presentation skills
  • Being exceptionally customer-focused
  • Excellent verbal and written communication skills
  • Experience working within the iGaming industry and/ or knowledge of the online gambling landscape, including key operators, platforms, and regulatory frameworks is preferred.

What you’ll receive

  • Competitive base salary with performance-based commission
  • Entry into company pension scheme
  • 30 days holiday plus public holidays
  • Healthcare
  • Regular social events
  • Remote-first culture with flexible working hours
  • Opportunities for international travel and industry networking
  • Work with a dynamic, collaborative team in a growing tech business

To apply click here.

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About The Company

Here at Gaming Realms plc, we take pride in our work ethic, creativity, and cooperative team dynamic. It is important to us to keep moving forward as a company, producing innovative work, reflecting on mistakes and striving to improve with each new project. None of this is achievable without strong relationships and a collaborative working environment, which is at the core of our company ethos and success.

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