Account Project Manager (Digital)

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

Hybrid Working Model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does the Account/Project Manager do in Hogarth?

As part of a close knit client services team, you will play a key role in managing a well established and successful partnership with the Retail division of a highly prestigious tech client. Although based-in and primarily covering the APAC region you will also need to take a wider global view, working closely with colleagues in two other Hogarth hubs (California and London). This collaboration will be critical to success.

Reporting into the local Senior Project Manager we are looking for someone able to flex their skills across an agency role, requiring both classic account management skills and a strong project management capability.

You will be focused on coordinating and managing project stakeholders, overseeing a sometimes diverse project delivery group including but not limited to, account and project managers, production designers and linguists. Whilst quality is always forefront, working to fast turnaround times with an awareness of the most efficient ways to deliver against KPI and budget parameters will be essential.

Finally with a constant need to communicate and negotiate priorities and deadlines to ensure expectations are well-managed both internally and externally, very strong communication and organisational skills will be an essential foundation.

Key Responsibilities: 

• Manage project lifecycle from brief ingest to delivery
• Day-to-day contact for agency/client stakeholders and Hogarth internal departments
• Maintaining and building client relationships
• Coordination between project/transcreation management, Hogarth design and production teams, client and agencies
• Respond to information requests from the Group Account Manager or Account Directors
• Maintain, manage and coordinate communication between all stakeholders
• Work closely with HWW internal teams, g. digital, transcreation and broadcast
• Handle all aspects of client campaigns from planning through to delivery
• Manage, monitor and update all timelines and set realistic expectations with client
• Highlight and escalate quality control issues
• Distribute contact reports and agendas
• Manage agreed budgets and administration
• Assist with financial reporting and smooth running of the finance function
  
  

Requirements:

• A minimum of 3-4 years' Project/Account Management experience in an ad agency or in-house creative department
• Client facing with proven experience building client/stakeholder relationships
• Experience working on global brands, ideally across all media, including digital and video/ broadcast
• Demonstrable experience in managing large-scale and complex projects across multiple time zones
• Experience working in localisation
• Experience managing multimarket projects with grounded understanding of requirements across the local region
• Strong integrated experience working on global brands across all media, including digital and video/broadcast
• Experience managing creative workflow, i.e. internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can-do approach to solving problems
• Fluent written and spoken English. Knowledge of another language is a plus but not mandatory

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