Accounts Receivable / Collections Analyst - Global

We are Teads 

Outbrain Inc. (Nasdaq: OB) and Teads S.A. combined on February 3, 2025 and are operating under the new Teads brand. 

The new Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. 

One of the most scaled advertising platforms on the open internet, the new Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 36 countries.

For more information, visit https://thenewteads.com/.

We are Looking for  

AR & Collections Analyst who would play a crucial role in the financial operations of a company by managing and optimizing the accounts receivable process. To manage collections of accounts receivable on a global portfolio and ensure maintenance of its credit quality. To provide timely internal reports and analysis on debtor balances, cash collections and bad debts whilst maintaining professional contact with customers.

A day in the life

• Contact customers (agencies, publishers and brand clients) by telephone, email and letter to encourage collection in assigned portfolio
• Maintain positive relationship with our customers by providing excellent service
• Maintain notes on follow up and contact within NetSuite (our ERP system) and Salesforce (CRM)
• Handle cases and Financial Requests relating to customers’ AR position via Salesforce
• Send monthly statements to customers
• Reduce DSO and bad debt expense of assigned portfolio
• Communication to Sales and Account Managers on status of their accounts
• Support daily cash applications in NetSuite and investigate unallocated cash receipts to customer accounts
• Issue reminder and legal notices to customers based on the Credit Control policy
• Collaborate with Internal Sales, AMs, Finance, Legal and billing teams in order to resolve discrepancies in a timely manner
• Monitor and report on potential bad debts
• Determine when accounts should be sent to outside collection agency when all efforts have been exhausted
• Monthly reporting metrics on performance of portfolio
• To assist in setting credit limits for new and existing customers where needed
• Assist with customer credit card matters such as cc charges, refunds, chargebacks
• Other ad-hoc projects

What you’ll bring

• Minimum 3 years experience in an Accounts Receivable / Collections role
• Ability to adjust priorities quickly under pressure to meet deadlines
• Flexibility within a constantly changing environment
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Ability to cooperate and collaborate effectively with team members
• Proven results in reducing debtor days
• Effective communication skills
• Proactive attitude – ability to take initiative to get things done
• Possess strong Microsoft Excel and IT skills
• Be motivated with an eye for process improvement
• Experience working with international companies
• Experience of working with advertising/marketing agencies would be preferable