Job Description
- Contact customers to collect outstanding funds.
- Issue credits and manage AR aging.
- Resolve open AR aging items with customers and internal teams.
- Call customers daily for invoice follow-up or payment information.
- Process credits and write-offs.
- Coordinate with Cash Application AR Specialists on payment receipts.
- Working knowledge of general accounting principles.
- Minimum 2 years in Collections.
- Intermediate to Advanced Excel skills.
- Excellent verbal and written communication skills.
- Ability to work well with others and resolve issues.
- Maintain a calm and professional demeanor.
- Exercise excellent judgment.
- Possess a strong work ethic.
- Ability to manage stress in a fast-paced environment.
- Meet in-person requirements of the team and/or business needs.
- Health, dental and vision coverage on day 1.
- Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
- Paid Primary and Secondary Caregiver leave.
- Employee Assistance Program.
- Paid time off to volunteer.
Description
Title: Accounts Receivable/Collections Specialist
Reports To: Accounts Receivable Supervisor
Department: Accounting
Location: Cincinnati, OH
Position Status: Hourly Non-Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
The Accounts Receivable/ Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.
What You'll Do:
- Organizes and works with customers and appropriate internal teams to resolve open AR aging items.
- Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information.
- Processes credits and write-offs where appropriate.
- Coordinates with the Cash Application AR Specialists on when payments are received.
- Performs all other duties as assigned by management.
- Ability to organize and work with contacting customers and appropriate team members to collect any outstanding funds.
- Calling Customers Daily.
- Process credits and write-offs where appropriate.
- Communication with internal customers on status.
What You Need:
- Working knowledge of general accounting principles.
- Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others.
- Demonstrates experience maintaining a calm and professional demeanor.
- Exercises excellent judgment and maintains a positive perspective in all situations.
- Possesses a strong work ethic associated with heavy volumes and multiple demands.
- Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner.
- Intermediate to Advanced Excel.
- Minimum 2 years in Collections.
- Ability to manage the stress of a fast-paced environment.
- Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
- Health, dental and vision coverage on day 1.
- Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
- Paid Primary and Secondary Caregiver leave.
- Employee Assistance Program to assist with everyday challenges.
- Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
