Administrator
Job Summary
Job Description
The Administrator role involves providing Level 3 (SRE) operational support for the Bank’s VDI products and services. Responsibilities include supporting the recruitment, provision, and management of global teams, managing and running production environments, and executing DR activities. The role requires partnering with various teams to enhance availability and resilience, applying SRE/DevOps frameworks, and being available for on-call duties. This role requires experience with Virtualization technologies and supporting large organizations, and also involves automating solutions and setting up monitoring systems. The role also highlights a compensation and benefits package.
Must have:
- Experience in SRE or DevOps with Virtualization technologies
- Experience supporting large organizations globally
- Experience with enterprise-level Windows device administration
- Advanced scripting with PowerShell for automation
- Experience with monitoring Windows desktop environments
Perks:
- Medical insurance
- Dental insurance
- Vision insurance
- Pharmacy insurance
- Life insurance
- Accidental death & dismemberment insurance
- Disability insurance
- Employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
3 skills required
Job Details
Job description:
Your key responsibilities
- Provide Level 3 (SRE) operational support for the Bank’s VDI products and services
- Support in the recruitment, provision and management of Leel 2 and Level 3 global teams to support the Bank’s ngVDI 24 x 7 follow-the-sun environment
- Manage and run production environments that deliver the Bank’s ngVDI products
- Maintain and execute all DR activities in support of in scope products
- Partner within Monitoring & Stability, Virtual, Mobility and the other EUC functions to enhance and advocate availability and resilience of End User products. This is both to underpin the Bank’s delivery of core business applications and to support the Bank’s ability to serve our clients and to create revenue
- Apply a rigid SRE / DevOps framework to ongoing monitoring and automation of the products under support
- Available for an on-call rota to cover incident management out of hours / weekend
- Adheres to and promotes the Company values and ethical framework
- A background in SRE or DevOps in Virtualisation technologies, ideally Citrix and Nutanix
- Experience supporting large organizations in globally diverse locations
- Knowledge and experience of supporting and administrating enterprise level Windows devices and configuration and management systems
- At least three years’ experience scripting at an advanced level with PowerShell in automating solutions to virtual and Windows desktop environments
- At least three years’ experience with setting up the monitoring of Windows desktop or virtual environments and implementing hands-free healing based on events with tools like: Systrack, New Relic and Citrix Analytics
- At least two years’ experience setting up, configuring and implementing Virtualization products
Compensation and Benefits
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
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