Agency (Enablers) Growth Partner (Philippines, E-commerce)

About the team: The Agency Growth team is a strategic and cross-functional unit focused on scaling the eCommerce ecosystem through strong partnerships with enablers and agencies. About the role: As an  Agency Growth Partner, you will play a key role in scaling our eCommerce business by developing and managing strategic partnerships with enablers/agencies. You’ll lead the day-to-day operations of agency growth—driving performance, building strong relationships, and ensuring our partners are equipped to support merchant success. This is a cross-functional role requiring collaboration with internal teams and external partners, with a focus on enabling long-term growth through insight-driven strategy, market analysis, and scalable ecosystem development. Responsibilities Agency Development & Ecosystem Building - Lead the acquisition, onboarding, and development of enablers/agencies (TSPs) - Design and execute the Agency Roadmap and Tiering System to structure partner growth - Facilitate knowledge-sharing programs, onboarding sessions, and capability-building initiatives - Take ownership of ecosystem health, driving initiatives that enhance partner quality, efficiency, and alignment with business goals - Act as the main point of contact for agency partners—ensuring ongoing support, communication, and strategic alignment Revenue & Growth Management - Drive revenue growth through agency-led sales, marketing, and operational programs - Identify and activate new business opportunities by aligning agencies with high-potential merchants - Regularly conduct business reviews with TSPs to evaluate performance, address gaps, and align on next-phase growth strategies - Analyze market trends and provide data-driven insights to optimize agency performance and scalability Merchant Acquisition & Support - Manage the end-to-end acquisition and incubation of potential online merchants, including lead generation, and onboarding - Work closely with agencies to match sellers with the right partners based on category, capability, and goals - Support merchant enablement by helping them understand platform features and growth tools - Plan and manage offline events to increase TSP visibility and foster stronger merchant relationships

Minimum Qualifications - Bachelor’s degree in Business, Marketing, or a related field (MBA is a plus) - At least 3 years of experience in eCommerce, partner management, digital marketing, or growth strategy - Strong analytical and presentation skills with high attention to detail - Solid communication, interpersonal, and project management skills - Adaptable, fast learner, results-driven, and a resilient team player - Experience in performance tracking, data interpretation, and conducting business reviews Preferred Qualifications - Proven track record of building and managing successful agency or partner relationships - Deep understanding of online marketing trends, eCommerce platforms, and influencer marketing strategies - Familiarity with cross-functional collaboration and ecosystem building in a digital commerce environment